If you’re deciding between Hostinger vs. SiteGround, don’t use either!
Hostinger writes fake TrustPilot reviews and their employees pose as customers attempting to trick people into buying their hosting. They were banned from the WordPress Hosting Facebook Group when Hostinger sent an army of employees to vote for themselves in Facebook polls. Their support is also one of the worst out there. With high renewal prices and a security breach affecting 14M Hostinger customers, I wouldn’t trust them with your website.
SiteGround has their own problems. Throughout 2020, they changed so many things about their hosting and many people are leaving them. They increased prices, reduced support significantly, TTFBs have gotten much slower, and they have strict CPU limits that force you to constantly upgrade plans. Site Tools is a mess and their cloud hosting is trash. SiteGround used to be good but they’re not worth it anymore especially after cutting services and raising prices.
|Cache Plugin||SG Optimizer||None|
|Inode Limits||Very Strict||Strict|
|Pricing||Average With High Renewals||Cheap With Average Renewals|
|TrustPilot Rating||4.8/5||4.4 (Fake)|
|Facebook Group Feedback||Recently Poor||Mixed|
|Conclusion||SiteGround isn't a great choice anymore because of reduced support, increased prices, slower TTFBs, CPU limits, Site Tools, and constantly changing things.||Hostinger is faster than SiteGround but are less ethical as they write fake reviews and have employees pose as customers. They are con artists.|
1. Speed – Hostinger Had A 651ms Faster TTFB
In this test, I signed up for Hostinger’s WordPress Premium plan and SiteGround’ GrowBig plan. Then I installed the same Astra Starter site while measuring key metrics in multiple tools. No caching or CDNs (e.g. Cloudflare) were used since I was strictly measuring their server’s speed.
Hostinger was significantly faster than SiteGround with an average TTFB of 513ms while SiteGround averaged 1164ms (a 651ms difference). Hostinger’s load times were also faster.
The Pingdom test measured 16 host’s load time for a period of 7 days at 30 minute check intervals, meaning 336 individual tests were done on each site. Hostinger had a 1800ms load times while SiteGround had a 2280ms load time (a 480ms difference). Again, Hostinger was faster than SiteGround when measuring load times, but neither host was very fast in this test.
Conclusion: Hostinger was significantly faster than SiteGround. While SiteGround uses Google’s Cloud servers and Hostinger uses Litespeed servers, there was a big difference.
2. Support – SiteGround Went Downhill, Hostinger Is Worse
Neither Hostinger or SiteGround have great support.
SiteGround used to have awesome support, but they reduced it by disabling live chat, hiding support inside the dashboard, limiting WordPress support, moving priority support from GrowBig to GoGeek, and they constantly try to sell you upgrades on expensive hosting plans.
Hostinger’s support has always been terrible. They are very slow and unhelpful which is reflected in their TrustPilot reviews (at least the ones that aren’t fake). Several customers have to wait an hour for a reply and their support is outsourced to people who don’t speak English.
Conclusion: when it comes to support, SiteGround wins. But it’s not great.
3. Ethics – Both Are Unethical In Different Ways
Both Hostinger and SiteGround are unethical in their own ways. Hostinger has been writing fake reviews and is deceptive, and SiteGround makes major changes in the middle of contracts.
Hostinger is unethical because:
- Their employees write fake TrustPilot reviews
- Employees pose as customers and trick them into buying Hostinger
- They send an army of employees to vote for themselves in Facebook polls
SiteGround is unethical because:
- They use customers as beta testers for Site Tools
- They moved customers to Google Cloud even when they’re concerned about privacy
- They reduce support and change things in the middle of your contract without notice
- Hristo (SiteGround community manager) is an admin of the WP Speed Up FB Group
- Hristo says SiteGround has no plans to increase their prices, then does it 3 months later
4. Cache Plugin – SiteGround’s SG Optimizer Is A Big Benefit
SiteGround has a great cache plugin (SG Optimizer) while HostGator doesn’t.
SG Optimizer is comparable or even better than WP Rocket and comes with nearly all the same features (caching, minification, database cleanup, heartbeat control, lazy loading, combining CSS + JS, optimize fonts, and prefetching external domains). Plus, it uses server-side caching which is faster than the file-based caching done by other plugins. While Hostinger’s LiteSpeed servers are faster, you can greatly improve scores + load times with SiteGround’s SG Optimizer.
5. Security – 2019 Security Breach Affect 14M Hostinger Customers
SiteGround has better security than Hostinger.
The 2019 security breach is just one example of how Hostinger doesn’t fully protect your accounts. To my knowledge, SiteGround has never had a security breach (at least not to this extent) and they provide many security measures also listed on their features page. This includes account isolation, firewalls, ModSecurity, and latest PHP versions and software.
6. Inode Limits – How SiteGround Forces You To Upgrade Plans
Both Hostinger and SiteGround have inode limits.
This means your hosting plan only comes with a certain amount of resources. You can see these on these Hostinger and SiteGround pages. If you exceed your inodes limits (by running heavy themes, plugins, tasks, or you get more visitors), Hostinger will start throttling your bandwidth.
Not only does SiteGround have lower inode limits, but they will actually suspend your account if you exceed them (causing all your websites to go down). This can last days or even weeks depending when your CPU limits reset. This is a huge, very common issue on SiteGround and they use it as a ploy to upgrade. I went from paying $14.99/month on GoGeek to $120+/month for their cloud hosting just to avoid CPU limits. It’s also happened to plenty of other customers.
|Lowest Plan||Mid Plan||Higher Plan|
7. Dashboard – Hostinger hPanel vs. SiteGround Site Tools
Both Hostinger and SiteGround have their own custom dashboard.
Hostinger hPanel is very user-friendly (it’s similar to cPanel only it’s even more simplified). Taking backups, creating staging sites, adding SSL, and performing basic tasks are very easy.
SiteGround’s Site Tools is hit or miss (usually a miss). Customers were pretty upset when SiteGround decided to launch Site Tools since (regardless of their promises), many things were missing and they basically use their customers as beta testers while they figure it out. It’s still pretty user-friendly, but it seems obvious SiteGround was in a rush to launch it as soon as cPanel increased their prices. I, like many SiteGround customers, would prefer to have cPanel.
8. Features – Who Has More?
Overall, SiteGround has more features than Hostinger.
SiteGround uses an SG Optimizer plugin, Ultrafast PHP, and free Cloudflare on all accounts. Plus they have less restrictions on number of domains, subdomains, and email accounts. Hostinger is really a “pay to play” type of hosting company with all these premium features. I personally don’t like when you have to pay more features that should be included on all plans.
There have been many reports on TrustPilot that Hostiner’s backup system is faulty, plus you have to pay for SSL.
|Server Type||LiteSpeed||Google Cloud|
|Cache Plugin||None||SG Optimizer|
|CDN||Cloudflare (Free On Cloud Plans)||Free Cloudflare|
|Backups||Free Daily||Free Daily|
|Staging||Yes||On Managed Plans|
|# Of Sites||1-300||Unlimited On Plus+|
9. Uptimes – Will You Get Downtimes?
You really have to dig through TrustPilot reviews to see this, since uptimes tests usually only measure the reliability of 1 single server.
Hostinger has had some downtime reports in their reviews while SiteGround hasn’t had many at all. The only “downtimes” on SiteGround are when customers exceed CPU limits and SiteGround takes down their website, but otherwise, SiteGround seems to have better uptimes.
10. Data Centers – Hostinger Has 7, SiteGround Has 6
Three of SiteGround’s data centers are heavily concentrated around Europe, which is good news for you if your customers are there, but options are somewhat limited in other continents.
|Hostinger Data Centers||SiteGround Data Centers|
|UK||Council Bluff, Iowa (US)|
11. Pricing – Hostinger vs. SiteGround Costs
Hostinger and SiteGround start off cheap, but get expensive once you have to renew.
Hostiner is more affordable than SiteGround considering the cheapest plan starts at $2.15/month and only renews to $3.49/month, while SiteGround’s cheapest plan starts at $6.99/month and renews to $14.99/month. SiteGround renewal prices are much higher. But keep in mind, SSL is not even free on Hostinger, so there may very well be added costs.
|Intro Price||Renewal Price|
|Intro Price||Renewal Price|
12. TrustPilot – Do They Have Fake Reviews?
They certainly do!
At least Hostinger’s TrustPilot reviews are definitely fake, considering their CEO openly said “it is their right.” I can’t even begin to tell you how many people have been fooled by Hostinger’s unethical business practices, but it’s the only reason I need to never use (or recommend) them.
SiteGround’s reviews are real, however their support staff directs customers to their TrustPilot profile to leave them a good review. It’s not completely unbiased, but I wouldn’t call it unethical.
13. Facebook Group Feedback – What Are People Saying?
Do yourself a favor and join the WordPress Hosting Facebook Group to get unbiased feedback.
The general consensus is that SiteGround has gone completely downhill and Hostinger is a slimey company who doesn’t deserve to be recommended (and was banned from the group).
14. Conclusion – The Winner Of Hostinger vs. SiteGround
When comparing Hostinger vs. SiteGround, Hostinger is unethical but has a better value with faster LiteSpeed servers, while SiteGround has taken a turn for the worse in 2020.
Both have their own set of problems and they’re very different hosting companies. Support isn’t good on either, both get expensive with renewal prices, and features are limited on lower plans.
15. Cloudways – Who I Use And Recommend
They are highly recommended in the WordPress Hosting Facebook Group and have a 4.8 TrustPilot rating. They start at $10/month with monthly pricing with no high renewals. I recommend signing up for a 3-day trial and cloning your site to see the speed difference. They do free migrations, were #1 in most recent Facebook polls, and uses advanced caching (Varnish, Redis, memcached). Support is excellent if you look at TrustPilot reviews. I wrote a detailed review about them and have a promo code that saves you 25% off your first 2 months.: OMM25
Step 1: Sign up for a Cloudways free trial.
Step 2: Use promo code OMM25 to get 25% off your first 2 months.
Step 3: Add a server.
Step 4: Choose a server (I recommend DigitalOcean or Vultr HF), data center, and server size.
Step 6: Go to Servers → Manage Services and enable the following:
Step 7: Go to Settings & Packages and upgrade to PHP 7.4, MariaDB 10.3, and install Redis.
Enjoy the faster load times.
Other people who migrated:
+1 for Cloudways