Hostinger Review: You’re Paying About $2/mo Less For Half The CPU Cores/RAM (With Outages, 4-Year Traps, Fake Reviews)

Hostinger review

If ethics mean anything to you, don’t use Hostinger. Plus, they’re only cheap because their plans have less resources.

They built their company on fake reviews which the CEO (Arnas Stuopelis) openly admitted to, they trick people into buying their hosting by posing as customers without disclosing they’re employees, and got banned from Facebook Groups for voting for themselves in Facebook polls.

Hostinger is known for cheap LiteSpeed hosting, but this comes at a cost. The only reason Hostinger is cheap is because they give you less CPU/RAM (and cut costs in other areas like awful support, unreliable servers, and low capacity email accounts). Their uptime status page has constant server maintenance and degraded performance, and Hostinger’s support is known for being one of the worst. Search for “Hostinger scam Reddit” and you’ll find plenty of threads.

There are only a handful of companies I refuse to support because of shady practices, and Hostinger is #1 on the list (then SiteGround). Do better and choose a different WordPress host.

 

1. Expensive CPU Cores + RAM

Hostinger only looks cheap because their plans have less CPU cores, RAM, and other server resources.

But if you do the math and learn the average cost of 1 CPU core + 1 GB RAM between all their WordPress hosting plans, Hostinger is actually the most expensive out of any of these hosts.

Average cost per cpu core 1gb ram hostinger vs a2 hosting vs namehero vs chemicloud

Most hosts have a “specs page” showing you how many CPU cores, RAM, inodes, and other resources you get with each plan. You can divide the price but how much CPU/RAM you’re getting. All these hosts use LiteSpeed except A2 which only uses it on their higher two plans.

Hostinger cpu ram
Hostinger uses 1-2 CPU cores + .768-3.072GB RAM (view specs page)
A2 hosting cpu ram
A2 Hosting uses 1-4 CPU cores + .7-4GB RAM (view specs page)
Namehero cpu ram
NameHero uses 1-4 CPU Cores + 1-4GB RAM (view specs page)
Chemicloud wordpress hosting plans cpu ram
ChemiCloud uses 1-3 CPU Cores + 1-3GB RAM (view specs page)
Cpu cores comparison hostinger vs a2 hosting vs namehero vs chemicloud
Cost of 1 CPU core when averaging their WordPress hosting plans
Ram comparison hostinger vs a2 hosting vs namehero vs chemicloud 1
Cost of 1GB RAM when averaging their WordPress hosting plans

 

2. Frequent Downtimes + Degraded Performance

Advertising 99.9% uptimes (and most uptimes tests) usually don’t mean anything.

Hostinger’s hosting agreement page clearly says “the service uptime guarantee does not apply to service interruptions caused by periodic maintenance.” While this is standard with hosting companies, Hostinger’s status page is usually filled with maintenance and degraded performance notifications. This is also one of the biggest complaints in their TrustPilot reviews. Don’t listen to affiliate uptimes tests because it all depends on which server/node you’re using.

Hostinger service uptime guarantee

There’s too much scheduled maintenance, degraded performance, and interruptions for anyone to think Hostinger actually has 99.9% uptimes.

Hostinger uptime network status

 

3. 4-Year Price Trap

Most hosts make you sign up for 3 years to get the best price, but 4 years? You could put a kid through high school in that time.

Do not commit to this. Honestly, you could probably buy 1 month using a separate name, primary domain, and credit card. Then if you actually like the service, you sign up for a new account with different info. But don’t do this without trying them for at least a month first.

Hostinger price trap

 

4. Support Is One Of The Worst

Cheap hosting rarely has good support, but Hostinger’s is borderline incompetent.

Maybe if Hostinger stopped soliciting customers to write TrustPilot reviews (or stopped writing reviews themselves), maybe they would have more time dedicated to actually helping people. Support is usually something you have to experience. You can take my word though, it’s awful.

Hostinger poor service trustpilot

Hostinger bad review trustpilot

 

5. Emails Only Have 1GB Storage

Is 1GB really enough storage for email? Because that’s all Hostinger offers for free, otherwise it’s $.99/account per month with 10GB.

Of course, I always recommend keeping web/email hosting separate to avoid exceeding inode/storage limits, and because you don’t have to constantly move email if you switch hosts.

Hostinger 1gb email storage

 

6. Fake Reviews & Unethical

Hostinger CEO Arnas Stuopelis openly said “it is their right” to write reviews of themselves.

Arnas hostinger feedback

Hostinger ceo arnas stuopelis

But in Facebook Groups, they say these are “customer” reviews.

Hostinger fake reviews

This is exactly what’s happening on their TrustPilot profile. It’s been happening for years. Hosting reviews are already super biased especially with affiliates, and this makes it worse.

Warning: Don’t trust Hostinger’s reviews from webhosting

Hostinger ruthlessly monitors the web when people ask for hosting recommendations.

When someone asks, one of their 250+ employees will jump in and say something like “I use Hostinger and couldn’t be happier” with a link to the Hostinger website. Their other 250+ employees will like the comment so people are fooled into thinking Hostinger is an amazing choice. You can see this pattern in Facebook groups, Twitter, and almost every social platform.

Since they’ve been called out by Review Signal and banned from Facebook groups, Hostinger employees no longer list “works at Hostinger” on their Facebook profile. They also created hundreds of fake Facebook profiles to keep the scam going and be more sneaky. Very clever!

You can see the screenshots on Review Signal and Emit.Reviews covered it well:

They were also banned from Facebook groups for voting for themselves in polls.

Other groups continue to be infiltrated by Hostinger especially those not moderated well. If you are a member of these types of Facebook groups, please report Hostinger to the admins. Or at least when you see them promoting themselves and pose as customers, please warn the others.

Hostinger banned in facebook groups

 

7. 14M Hostinger Customers Affected By 2019 Data Breach

Back in 2019, 14 million Hostinger accounts were compromised.

The server contained customer usernames, email addresses, first names, IP addresses, and hashed passwords. Hostinger claimed no financial data was compromised but then again, they lie about everything and I wouldn’t take their word. If you value security, don’t use Hostinger.

Hostinger security breach 1

 

8. Inside Hostinger’s hPanel

This is what Hostinger’s hPanel looks like (it’s honestly not bad).

Hostinger hpanel

Here’s a walkthrough of Hostinger’s dashboard:

 

9. Speed Features

  • LiteSpeed  – Hostinger uses LiteSpeed servers on all plans which is faster than Apache/NGINX. But there are plenty of LiteSpeed WordPress hosts besides Hostinger. Make sure you’re using the LiteSpeed Cache plugin and configure it with ideal settings.
  • QUIC.cloud CDN – integrates with LiteSpeed Cache (the free plan only uses 6 PoPs and doesn’t have DDoS protection, so use the standard plan if possible). Also comes with HTML caching which is similar to Cloudflare APO. This is definitely a great CDN choice.
  • Use latest PHP versions (i.e. PHP 8.0) – Hostinger is good with keeping up with this.
  • Hotlink protection – this can be activated in your Hostinger account or use Cloudflare.
  • Use Cloudflare for your DNS – if you bought your domain from Hostinger, you’re using their DNS by default. While Hostinger isn’t listed on dnsperf.com, you can assume it’s slower than Cloudflare’s. Even if you don’t use Cloudflare for anything else and are using QUIC for your CDN, Cloudflare’s DNS is fast/reliable on dnsperf.com and prevents latency.
  • Keep an eye on CPU usage and inode limits – monitor these in your Hostinger account. It’s less stressful to deal with it before it’s a problem. See my guide on reducing CPU usage.
  • Replace WP-Cron with a real cron job – follow Hostinger’s tutorial which can reduce CPU usage since cron jobs control when tasks are scheduled instead of loading every pageview.
Hostinger php extensions
Configure PHP options with Brotli, memcache (if using LSC), OPcache, latest PHP version, increase memory limit
Hostinger nameservers
Change nameservers to Cloudflare’s if you bought your domain from Hostinger

 

10. What People Say About Hostinger In Facebook Groups

The WP Speed Matters Facebook Group is a good place to get less biased feedback.

SiteGround and their brand ambassadors are admins for the WordPress Hosting, WordPress Speed Up, and many other Facebook Groups and censor posts, but WP Speed Matters is run by Gijo who has a great community and doesn’t censor things like companies do in other groups.

Hostinger bad

Hostinger poll

 

11. There Are Better LiteSpeed Hosts Out There

Rocket.net is who I recommend and while they don’t use LiteSpeed, one look at their specs and a conversation with Ben Gabler (CEO) and I bet you’ll use them too (read my Rocket.net review).

  • NameHero – if your visitors are in the US or EU, NameHero gives you more CPU/RAM with faster NVMe storage on their Turbo Cloud plan with cPanel. They have a 4.6/5 star TrustPilot rating and the CEO (Ryan) is a genuinely helpful guy if you watch his YouTube videos. Their network status usually has less maintenance & interruptions and while support is usually something you have to experience yourself, I can assure you they’re better than Hostinger. This is likely my #1 pick.

Namehero vs hostinger which is better

  • ChemiCloud – very similar to NameHero only more data centers (US, EU, India, UK, AU, Japan, Singapore, etc). They also use LiteSpeed with cPanel and give you more CPU/RAM with a 4.9/5 star TrustPilot rating. But there’s only 3 shared plans.
  • Scala Hosting – the only host I’ve come across with a perfect 5/5 star TrustPilot rating. They have shared/VPS hosting from DigitalOcean, AWS, and Scala’s data centers. The founder (Chris) is also a very passionate guy and love supporting him.
  • Control PanelsRunCloud and CloudPages are 2 control panels that use LiteSpeed which are also good options for cloud hosting, but is more hands-on.

I hope this Hostinger review sheds light on how terrible this company is. Please don’t support them or their affiliates. Most affiliates know about this but fail to mention anything about this.

Cheers,
Tom

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19 thoughts on “Hostinger Review: You’re Paying About $2/mo Less For Half The CPU Cores/RAM (With Outages, 4-Year Traps, Fake Reviews)”

  1. I have been using other hosting providers for many years and didn’t have any issues with Indexing new sites on Google. Now I recently started some few side projects and decided to buy 4 of the domains from Hostinger and Host them on Hostinger. Now all 4 website are not indexed by Google. I have also submitted all 4 sites to Search Console and same issue. I normally do not need to submit my websites to Search Console before they are indexed on Google but with Hosting it is a real pain in the ass. All 4 websites not automatically indexed and even trying to manually index them through Search Console is still an issue. I will never use Hostinger eve again. They are the worst Hosting provider.

    Reply
  2. To be honest, I have been happily using Hostinger for many years now.. Their support is fast and very helpful. I have no issues at all. The author (“Tom Dubious”) of this article vilifying Hostinger is obviously promoting HIS favourite hosting providers that he benefits from:
    “The hosts I do recommend: Cloudways Vultr High Frequency and NameHero (who uses LiteSpeed) are both significantly better than Hostinger in terms of speed, support, and ethics. I wrote extensive reviews on both of them (I’m currently using Cloudways Vultr High Frequency).”
    I suggest the readers see this guy for what he really is, and trying to do. He is the culprit – not Hostinger. And NO, I am not an Hostinger affilliate or anything – just a happy Hostinger client who does not rubbish and mud-rake others for his own gain!

    Reply
    • With that logic, I could have wrote this review to make Hostinger look amazing and use affiliate links to them which probably would have benefited me more than steering people somewhere else. I can agree to disagree on whether Hostinger is good or bad, but your logic on why I say they’re bad is the typical “oh he’s just doing to for the money.” But, I get it. Everyone’s skeptical of affiliates so I don’t take it personally.

      Reply
      • Don’t worry Tom, I get these bullshit comments from Hostinger shills all the time. They harassed me for years for writing negative things about them. Garbage company run by garbage people.

        Reply
        • Ohhh that makes sense. I guess their employees are still posing as customers. I figured after they got bigger they would stop doing that. Ty for clarifying Kevin and yeah, they suck pretty hard.

          Reply
  3. I wish I had found this before I signed up for the 4 year deal. I thought I had researched them but I guess my “credible” sources only taught me that they’re not credible. I asked for a refund and to transfer my site back to where I came. I moved because they offered “more” than what I was getting. However that more was just more headache! They will not release my site for 60-days. And if I get the refund, they will not redirect my site but take it down altogether. Foolishly I had moved a couple of sites.

    So, the 30-day refund guarantee is useless unless you don’t really need your domain name.

    They’re a bunch of crooks. Extra fees, useless money-back offer. Their load time is slow – it’s crappy service.

    Reply
  4. I wish I had found this site before purchasing a two year plan with Hostinger. I was duped. I no longer have access to my main email. It took them a week to get back to me and I am still waiting for them to reinstate it. This is despite all the emails full of love hearts and we are here to help you when they finally do get in contact.

    Their fee includes free access to website building but their website builder is useless and they only provide a very limited version of Wordpress (which they don’t tell you in the sales literature).

    I have asked for a refund but they have stopped replying to my emails. I do not have access to chat through my account and it is not possible to send a message through their contact form as the drop down covers the submit button as soon as you select a topic (which his required in order to submit).

    I think I have been given the finger.

    If you are looking for a host, I would look elsewhere.

    Reply
  5. Totally agree with this review. Hostinger support is terrible. They will always tell you they are looking into things and then never come back to you. This is why they have to sell 4 year plans…force you to stay for that time because you wouldn’t otherwise.

    Reply
  6. This is a nice blog, thanks I was about to buy hostinger hosting, I am working on a big project, it will have around 10K products, site is built on Woocommerce, site traffic will be not more than 30K in a month, I asked hostinger support team and they suggested me “Business Web Hosting” which is very affordable but I want fast hosting not only affordable, I can’t go with hostings like WP engine or Kinsta these cost too much,
    Any hosting you would like to suggest?

    Reply
  7. Tom, Online Media Masters is a great resource and one of the main reasons that I caught the optimization bug. Thanks. :)

    Regarding Hostinger, however, I honestly have been blown away by their value for money.

    I’m using their shared business plan and it cost something like £250 for four years.

    Their LiteSpeed back end is absolutely spot on. I have ten websites in total and now that I’m well versed in website optimisation, I get 100/100 on PageSpeed Insights.100/100 on GT Metrix and anything else is 98+.

    I’d show my site, but don’t want to be accused of spamming.

    Of course if they are manipulating reviews that’s not right, but it’s the end product that I care about and on that note I can’t fault them.

    Regarding manipulation, everyone does it to a certain extent. Most of the caching plugins, for example, are all the same if set up correctly. Yet people promote WP Rocket simply because of the affiliate link.

    WP Rocket themselves say not to bother with PageSpeed Insights, when they should be telling the truth. It’s Google who rank our sites so of course PSI is more important than Pingdom or GT Metrix. It’s PSI where Google get’s the RUM data from!

    The truth is, any shared hosting can be set up to be as fast as a dedicated server if you know how to configure Cloudflare correctly.

    Thanks once again for your amazing articles. They have inspired me immensely – I especially admire your dedication, because it’s not easy to keep on writing long-form blog posts one after the other.

    With respect,

    David Elstob

    Reply
    • Hey David,

      I respect your opinion. If it works, it works. I will admit their servers were pretty fast and they use LiteSpeed which is great. Just for me personally after seeing so many fake reviews and literally hundreds of employees impersonating themselves as customers trying to fool people on social media, then copying my site, there comes a point where a company is so unethical you will do anything to avoid them.

      The whole thing about PSI always has mixed opinion. WP Rocket wrote that article before the new PSI version came out so there’s something to be said about that.

      Any way, glad Hostinger is working out and thanks so much for reading my articles :)

      Reply
  8. Hey Tom. This blog post is a BIG surprise for me becasue I was going to test Hostinger in the next days.

    I see your points and I totally agree with you. Also, the OnlineMediaMasters copy is crazy (even the “About Me” page is almost the same).

    2 questions:

    1. I’m looking to test Cloudways but it looks very “techie”. Is it similar as a cPanel or do I need commands and advanced knowledge?
    2. What hosting would you recommend for a client that is setting up their first website?

    Thanks for everything.

    Reply
    • Hey Pablo,

      If you’re just starting I would consider A2 Hosting or Cloudways. A2 is shared hosting but it’s still very fast for shared, user-friendly with a cPanel, and also pretty cheap. We used A2 for my girlfriend’s restaurant website and it does the job. if you don’t think there will be lots of traffic growth and don’t need to scale, A2 should be good.

      Cloudways is honestly not who people usually start with and are more for people upgrading from shared/slow hosting. “Techie” is a main concern people have about them but it’s actually not that bad, plus their community manager Mustaasam is very helpful. It’s not cPanel but it’s a pretty user-friendly dashboard. Installing SSL, staging, etc are easy to do.

      It really comes down to what type of website it is. If it’s going to run resource-hungry tasks (WooCommerce, high CPU plugins, heavy page builder, etc) or you plan on getting decent traffic, I would skip shared hosting all together.

      Hope that helps.

      Reply
      • Thanks for the detailed answer Tom. It helps a lot.

        Just to have a guide, what amount of monthly traffic would you consider enough to pay and learn Cloudways?

        Reply
        • Maybe 300-500 visitors/day? That’s really hard to answer :)

          If you’re running WooCommerce or a page builder like Divi or even Elementor, I would skip shared hosting all together. Just make sure if you’re using shared hosting, try to use a lightweight theme + plugins and do the basic speed optimizations like using a good cache plugin, CDN, etc.

          Reply

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