SiteGround Cloud Hosting Review — Why You Shouldn’t Use It

If there’s one hosting plan that’s definitely not worth it, it’s SiteGround’s cloud hosting.

A couple years back, I migrated from GoGeek to SiteGround’s cloud hosting. But like most people who reported in Facebook Groups, I was still getting slow TTFBs with CPU issues. Want to know how much I had to pay to stop getting CPU issues and make my website decently fast?

$180/month.

You can get the same amount of CPU/RAM as SiteGround’s entry level cloud plan (4 CPU + 8GB RAM) at Cloudways DigitalOcean for $30 cheaper/month ($80/month instead of $110/month at SiteGround). And, it’s significantly faster. This is what I ended up doing, it’s what most people are doing in the WordPress Hosting Facebook Group, and it’s probably what you should do too.

SiteGround-Cloud-Hosting-Review

 

1. My Experience With SiteGround’s Cloud Hosting

As my traffic grew, I expected to move away from GoGeek and pay more for hosting.

At the time, SiteGround’s cloud hosting was $80/month. Quite the jump, but if it could handle my steady increase in traffic and make my site fast, I was on board. I had a few issues with CPU limits on their cheaper plans, but I liked SiteGround (at the time) and wanted to stick with them.

Big mistake.

There was no difference in load times and I continued to deal with CPU issues. As their support, recommended, I added more CPU/RAM for $120/month. That started to fix CPU issues, but it wasn’t until I added even more CPU/RAM for $180/month that my site had an acceptable TTFB.

Still, my TTFB wasn’t great. When I moved to a different host (Cloudways), load times cut in half and I was paying 1/2 the price with no CPU issues. Since then, I realized the only reason I paid so much on SiteGround is because their support fooled me into thinking it was a “good” choice.

It’s not.

SiteGround Cloud Upgrade

 

2. It Won’t Fix Your CPU Limits

Even after jacking up their prices (twice) and migrating to Google Cloud servers, SiteGround’s inode limit is the exact same as it always has been, and they don’t plan on increasing it (read the comments on their blog). This means they’ve done nothing to fix their infamous CPU limit issue.

No plans to increase inode limit

Keep in mind I write WordPress speed tutorials for a living.

My website loaded instantly, used WP Rocket, Cloudflare, heartbeat was disabled, no high CPU plugins, and I even had a perfect 100% GTmetrix report at the time. For someone who writes about reducing CPU and optimizing site speed, I was amazed I was still getting CPU overages.

With other hosting companies, they might slow down your website if you exceed CPU limits. On SiteGround, they will send you an email warning, swiftly take down your site, and send you a follow up email telling you to upgrade your plan (buy more CPU + RAM or a dedicated server).

SiteGround CPU Overages

What’s amazing is that after migrating hosts, CPU usage was nowhere near as high.

Cloudways-CPU-Usage

Many people have the same problem:

SiteGround Cloud Hosting 503

SiteGround Cloud Hosting Down

 

3. It’s Too Expensive

The same entry level cloud hosting plan on SiteGround (4 CPU + 8GB RAM) can be purchased at DigitalOcean on Cloudways for $80/month. Many customers want to stay on SiteGround because their support used to be good, but that’s no longer the case. Why would you pay more?

Cloudways DO Pricing

 

4. It’s Not Even That Fast

The entry level 4 CPU + 8GB RAM on SiteGround’s cloud hosting isn’t fast.

Even if you add more CPU + RAM and end up paying $180/month like me, it’s still not as fast as other cloud hosting providers. This is what happened when I migrated from SiteGround to DigitalOcean. Load times were about 2x faster at 1/2 the price. You don’t get what you pay for. Load times were still “decent” on SiteGround, but I did nearly every optimization in the book.

Brian Dean (Backlinko) also did a report and found SiteGround had some of the worst TTFBs.

SiteGround-vs-Cloudways-Cloud-Hosting

SiteGround Cloud Hosting Speed

 

5. Support Won’t Get Any Better

SiteGround’s support went downhill.

And I wouldn’t expect getting any better support if you upgrade to their cloud hosting. It’s sad because SiteGround used to have one of the best support teams in the industry. Now, they’re only interested in making profit (you can tell because their support isn’t interested in fixing CPU issues, tells you to upgrade, and they even moved priority support from GrowBig to GoGeek). All these changes are very suspicious in what their true motives are – it’s not making you happy.

SiteGround Cloud Hosting Support

 

6. Features (If You Still Want To Use It)

SiteGround’s cloud hosting comes with 4 CPU + 8GB RAM by default, but it’s usually not enough and you will at least need to upgrade your memory.

SiteGround-Cloud-Hosting-Pricing

CPU – (central processing units) handle and execute programs. When multiple requests are made on your website, they are queued in a line. Multiple CPUs process these faster, thus making your website faster. Think of it like an Intel Core i7 for your computer, only for your site.

RAM – temporarily stores data and command instructions, then passes it along for computation. Just like you would add an extra slot of RAM to your laptop, adding RAM to your cloud hosting plan is one of the best things you can do to make your website load faster.

Storage – check how much storage you’re using on your current SiteGround plan (this should be found in Site Tools). Then add the necessary amount of storage to your cloud hosting plan.

Monitoring Usage – you can monitor your memory in SiteGround’s Site Tool to see if your server is stressed (it’s always on the edge of your limits). If this happens, you will need to add more RAM or CPU. You never want to be close to the peak, otherwise you will experience CPU overages (they’ll shut down your site) or get 503 errors which means the server is overloaded.

Hosting-Memory-Usage

Autoscale Resources To Compensate For Traffic Spikes – if you have peak seasons or want to compensate for traffic spikes, you have the option set your cloud hosting account to autoscale (increase CPU + RAM) if you get a large amount of traffic. However, since you already have low CPU limits on SiteGround, you may end up autoscaling and paying more than what you thought.

cloud-autoscale

siteground-cloud-autoscale

SiteGround Autoscaling

Isolated Resources Mean Better Uptimes And Security – since you’re not sharing servers with other websites (like on shared hosting), your website(s) shouldn’t be affected if something goes wrong on other sites. Cloud hosting in general, should have better security than shared hosting.

 

7. There Are Better Cloud Hosting Options Available

Do your research is all I’m saying. Some Facebook Groups I recommend are:

And yes, I 100% recommend Cloudways over SiteGround’s cloud hosting.

eCommerce Hosting Poll

Moving from SiteGround

Hosting Poll

Hosting Recommendation

Good managed WordPress host

Web Server Poll

Elementor Hosting

SiteGround Alternatives

SiteGround Alternative

LiteSpeed Poll

Reliable fast hosting

Moving From WPX

Preferred Web Hosting

Favorite Web Hosting

Hosting provider claims

Web Hosting France

VPS Cloud Hosting

Web hosting recommendations

Cloudways vs SiteGround Opinion

 

8. Conclusion: Don’t Use SiteGround’s Cloud Hosting

Is that enough evidence for you?

I can tell you there are tons of complaints about not only their cloud hosting, but how their lower plans have even gone downhill. I actually used to be super affiliate of SiteGround (back when they were good) and referred thousands of people to them. But I no longer recommend them and have switched all my hosting recommendations to Cloudways (it’s a blog about speed, so I have to recommend fast hosting). And SiteGround is definitely not that. I’d look elsewhere.

See also:

Fastest WordPress Hosting (speed tests of 16 popular hosts)

I hope this helped,
Tom

About Tom Dupuis

Tom Dupuis 2017Tom Dupuis writes WordPress speed and SEO tutorials out of his apartment in Denver, Colorado. In his spare time, he plays Rocket League and watches murder documentaries. Read his bio to learn 50 random and disturbing things about him.

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