Cloudways vs. NameHero: Comparing 2 Main Hosts Recommended On This Blog

Cloudways vs namehero

Cloudways and NameHero are completely different.

Cloudways is who I use and you can check my TTFB and GTmetrix report. They’re fast (especially their Vultr HF plan), but they’re not for beginners. It requires launching a server, connecting your domain, and they use a custom dashboard. It’s really not hard, just different than what most people are used to. I use WP Rocket and BunnyCDN since the Cloudways Breeze plugin and CloudwaysCDN (StackPath) aren’t great IMO. The monthly pricing and 44 data centers is also a big plus. The major cons are no file manager, no email hosting, Apache servers, and scaling up gets expensive since you’re paying about 2x what it costs on Vultr (or whatever cloud host you use). You can use DigitalOcean, Vultr, Linode, Google Cloud, and AWS.

NameHero is more like “traditional” hosting with cPanel and 1-3 year contracts. They use LiteSpeed servers on all plans which is faster than Apache. This means you can use the LiteSpeed Cache plugin with QUIC.cloud CDN (both are free and one of the fastest setups for cache plugins/CDNs) especially since it uses HTTP/3 and server-level caching. NameHero’s support is US-based and so are most of their data centers (with one in the Netherlands), They offer both shared hosting and managed cloud hosting which is more for large/WooCommerce sites. The main cons are high renewal prices and limited data centers. I generally recommend their Turbo Cloud plan which usually costs $8/mo and has 3 CPU cores, 3GB RAM, and NVMe.

Cloudways NameHero
Facebook Feedback Excellent Excellent
Pros + Cons Average Average
Beginner Friendly No Yes
Server Choice Of 5 Cloud Hosts LiteSpeed
Cache Plugin Breeze LiteSpeed Cache
CDN StackPath QUIC.cloud
Redis + Memcached Yes Yes
Data Centers 44 4
Support Good Excellent
Dashboard Custom cPanel
Migrations 1 Free Then $25/Site Free
Email Hosting No Yes
WooCommerce Yes (Use 2GB+ Server) Yes (Use Managed Cloud)
Pricing Monthly Yearly
TrustPIlot Rating 4.7/5 4.7/5
Facebook Polls #1 In Many Polls Usually Not Found
Promo Code 30% Off 3 Months Code At Checkout

Affiliate Disclaimer: I use affiliate links in this post and appreciate your support.

 

1. Facebook Feedback – Real Conversations On Cloudways vs. NameHero

I blurred names to keep privacy, but I like to show unbiased feedback when comparing hosts since everyone’s an affiliate with a biased opinion. Read the feedback – you can decide yourself.

Namehero vs siteground vs cloudways

Siteground vs cloudways vs namehero

Here’s another thread comparing Cloudways vs. NameHero which is much longer.

 

2. Pros + Cons Of Cloudways vs. NameHero

Cloudways Pros

  • Speed (my TTFB is consistently under 200ms).
  • Vultr High Frequency uses faster NVMe storage.
  • Multiple caching levels (Redis, memcached, Varnish).
  • Add CPU/RAM without having to pay for a new plan.
  • Monthly pricing (no yearly contracts or high renewals).
  • More control over server settings (handy for developers).
  • All Vultr HF plans use NVMe (lower NameHero plans use SSD).
  • They have a Cloudways Users Facebook Group to ask questions.
  • Choice of 5 cloud providers: DO, Vultr, AWS, Google Cloud, Linode.
  • Lots of data centers to choose from between all their cloud providers.
  • Their community manager can answer your questions when signing up.

Cloudways Cons

  • Apache servers.
  • No file manager.
  • Not beginner-friendly.
  • No domain names (use GoDaddy/NameCheap).
  • LiteSpeed Cache is better than Breeze or WP Rocket.
  • CloudwaysCDN isn’t great (try Cloudflare or BunnyCDN).
  • Scaling up gets expensive compared to going straight to Vultr/DO.
  • No email hosting (Cloudways offers Rackspace for $1/email per month).
  • Sometimes, new customers must show ID to get their account approved.
  • Offsite backup storage is $0.033/GB per server (use UpdraftPlus instead).

NameHero Pros

  • Beginner-friendly with cPanel.
  • LiteSpeed servers are faster than Apache.
  • LiteSpeed Cache + QUIC.cloud CDN are free/fast.
  • NVMe storage is used on Turbo/Business Cloud plan.
  • Basic features like backups and email hosting are free.
  • US-based support is arguably better than Cloudways.
  • Cheap pricing with no extra costs for cache plugin/CDN.
  • Green-friendly (they briefly mentioned this in their blog).

NameHero Cons

  • Data centers are mainly US only.
  • 1-3 year contract with higher renewals.
  • Lower shared plans use SSDs (not NVMe) with only 250k inodes.

 

3. Beginner Friendly – NameHero Is Easier Than Cloudways

NameHero is more beginner friendly since they use cPanel (you probably know where everything is, it’s easy to install WordPress, etc). Even if you don’t know cPanel, it’s easy.

Cloudways is more techie mainly because it requires a few extra steps, but it’s really not hard. Here’s how to install a new WordPress site – or just request a free migration from their team:

Step 1: In the Cloudways dashboard, you’re prompted to launch a server. Select an application (WordPress or WooCommerce) and name your app/server. Select a cloud host (I recommend Vultr HF). Select your server size (1GB is fine for small sites, but use 2GB+ for WooCommerce or larger sites). Select the data center closest to your visitors. When you’re ready, Launch Now.

Cloudways launch vultr high frequency server

Step 2: Now we’ll connect your domain name. Cloudways doesn’t offer domains, so you’ll probably use GoDaddy or Namecheap. First, add it in Applications → Domain Management.

Cloudways domain management

Step 3: Update DNS records. In NameCheap, go to Dashboard → Domain List → Manage → Advanced DNS → Add New Record.  The A Record value is the Public IP found in “Access Details” in Cloudways. The CNAME is your domain name. Use the same formatting as below. Here are GoDaddy’s instructions (or find instructions for whatever domain registrar you use).

Add cloudways records to namecheap

Cloudways has a video on this:

Step 4: Install free Let’s Encrypt SSL (Applications → SSL Certificate) and enable auto renewal.

Cloudways ssl management

Step 5: Go to Servers → Manage Services and enable Redis/Varnish. Then go to Settings & Packages and upgrade your PHP version, MariaDB version, and install Redis. These are a few small tweaks in the CW dashboard which can significantly improve your website’s performance.

Cloudways settings packages

Step 6: Login to your website (find your WP login details under Applications → Access Details).

Cloudways access details

That’s it! You can always reach out to their live chat support if you need help.

Left siteground to cloudways

 

4. Server – LiteSpeed, Apache, Vultr HF, Oh My!

Cloudways offers cloud hosting from 5 providers: DigitalOcean (and DO Premium), Vultr (and Vultr HF), Google Cloud, AWS, and Linode. I’m currently using Vultr High Frequency which is the most popular plan. One of the biggest complaints about Cloudways is they still use Apache.

Favorite cloudways server

NameHero uses LiteSpeed servers (on all plans) which are faster than Apache. LiteSpeed server + LiteSpeed Cache + QUIC.cloud CDN were built to work together. On Cloudways (unless you use Breeze), you would rely on third-party services like WP Rocket and Cloudflare/BunnyCDN.

Litespeed vs nginx vs apache
LiteSpeed is faster than Apache (source: LiteSpeed)
Omm gtmetrix 2021
My TTFB is always fast on Cloudways Vultr HF
Namehero gtmetrix with litespeed quic
Astra Starter Site on NameHero Turbo Cloud plan with + LiteSpeed Cache + QUIC.cloud

I’m not comparing apples to apples here, but wanted to at least give you an idea of each host’s potential speed. My website is hosted on Cloudways Vultr HF and runs over 20+ plugins, while the GTmetrix Test with NameHero uses an Astra Starter Site.

 

5. Cache Plugin – Cloudways Breeze vs. LiteSpeed Cache

On NameHero, you’d be using LiteSpeed Cache which is arguably faster than WP Rocket (due to it’s server-level caching) and is 100% free. Cloudways has their Breeze plugin, but it doesn’t address core web vital as well. You’re better off using WP Rocket – which means an extra cost.

It really comes down to LiteSpeed Cache vs. WP Rocket, and LSC wins especially since it uses server-side caching. The only reason it’s not as popular as WP Rocket (yet) is because you can only use it on LiteSpeed servers. I have guides for both LiteSpeed Cache + WP Rocket settings.

NameHero wins in this category since LiteSpeed Cache is better.

Litespeed cache plugin

Cloudways breeze plugin

 

6. CDN – CloudwaysCDN (StackPath) vs. QUIC.cloud

NameHero also wins in this category.

On NameHero, you can use QUIC.cloud CDN which is specifically built to work on LiteSpeed servers and is free. It’s a newer CDN but has over 70 PoPs and is supposed to be very fast between it’s DNS, HTTP/3, and other optimizations. To setup QUIC.cloud, use the LiteSpeed Cache plugin to request a domain key, enable QUIC.cloud in the CDN settings, and login to the QUIC.cloud dashboard to set it up and tweak settings. NameHero has a great tutorial on this:

CloudwaysCDN uses StackPath which isn’t a great choice. StackPath isn’t always fast/reliable and had issues which (used to be) reported on cdnperf.com. You’re better off using BunnyCDN (the same CDN I and WPCrafter use), but that means another extra cost even though it’s cheap.

Both Cloudways and NameHero support Cloudflare.

Wordpress cdn test

 

7. Redis + Memcached – You Can Use Object Caching On Both Hosts

Redis + memcached are available on both (I prefer Redis).

Cloudways partnered with Object Cache Pro. Activate the Redis addon under “Settings & Packages” in the dashboard and the plugin will install automatically. They have other caching levels (memcached, Apache, MySQL, NGINX, PHP FPM, and Varnish) under “Manage Services.”

Cloudways redis

NameHero also has options for Redis + Memcached. You would install the LiteSpeed Cache plugin, then in the settings, go to Cache → Object → Enable Memcached or Redis. To pass the connection test, activate the Redis or Memcached extension in your cPanel (see instructions).

Litespeed cache object cache memcached redis

 

8. Data Centers – NameHero Only Has A Few

NameHero only has 4 data center locations (3 in the US, 1 in the Netherlands). Cloudways has 45 data centers throughout the world because their choice of 5 cloud hosts all have different data centers. Choosing a closer data center to your visitors means a faster TTFB, so NameHero should mainly be used for websites in the US or Netherlands while Cloudways can be anywhere.

However, NameHero has been building state of the art data centers with fast technology (it’s been anticipated to use Nexcess’ AMD EPYC Zen 3 servers) which also accounts for something.

Cloudways Data Centers:

San Francisco, USA Netherland, Netherlands Hong Kong, China
New York, USA Tokyo, Japan Miami, USA
Silicon Valley, USA Seoul, Korea Seattle, USA
Paris, France Bangalore, India Northern California, USA
Frankfurt, Germany Mumbai, India Northern Virginia, USA
Singapore, Singapore Sydney, Australia Northern Carolina, USA
Dublin, Ireland Los Angeles, USA Ohio, USA
London, England Dallas, USA Stockholm, Sweden
Sao Paulo, Brazil Chicago, USA Belgium, Belgium
Toronto, Canada Newark, USA Oregon, USA
Montreal, Canada Atlanta, USA Iowa, USA
Fermont, Canada Taiwan, China
Amsterdam, Netherlands Bahrain, Bahrain

NameHero Data Centers:

Lansing, Michigan (USA) (3x) Kansas City, Missouri (USA)
Phoenix, Arizona (USA) Amsterdam (Netherlands)

 

9. Support – NameHero’s Is Slightly Better

Support is something you have to experience first-hand, so reach out to them!

Cloudways support used to not be great, but they’ve expanded their team and it has gotten better. I’ve used their support several times and they’ve always been able to solve my issue. Some people complain their support is too technical, but it depends on your issue. Usually, quality of support is reflected in a host’s TrustPilot rating (Cloudways has a 4.7/5 star rating).

Siteground vs cloudways support

NameHero’s support is US-based and is excellent. Since their dashboard is more beginner-friendly than the Cloudways custom dashboard, it’s usually easier to fix issues. NameHero keeps records of all support feedback and posts it publicly on their website with a 4.7/5 star TrustPilot rating. They have a phone number while Cloudways only does live chat and tickets.

Namehero support feedback

 

10. Dashboard – Cloudways Custom Dashboard vs. NameHero cPanel

Prefer cPanel over a custom dashboard? Then use NameHero.

NameHero’s main dashboard and cPanel are beginner-friendly while Cloudways uses a custom dashboard which can be intimidating. The Cloudways dashboard has two main tabs: Servers (where you manage server settings) and Applications (where you manage your WordPress application). It’s really not too difficult, but does take getting used to if you’ve only used cPanel.

Cloudways server settings
Cloudways custom dashboard
Namehero cpanel
NameHero cPanel

 

11. Migrations – Both Will Migrate Your Website For Free

Cloudways offers 1 free migration then $25/site. To request it, login to your Cloudways dashboard and go to Addons → Application Migration. NameHero offers a free migration too.

 

12. Email Hosting – Cloudways Doesn’t Offer It (NameHero Does)

NameHero provides free email hosting while Cloudways doesn’t.

Instead, Cloudways offers email hosting through Rackspace for $1/email per month (but many people including me use Google Workspace). It’s good to keep web hosting and email separate in case you switch hosts in the future – and because email hosting takes up resources + storage.

 

13. WooCommerce – Make Sure Your Server Is Powerful Enough

If you have a WooCommerce site, you should either be using NameHero’s managed cloud hosting or a decent server size on Cloudways (at least 2GB). WooCommerce should never be used on shared hosting (it demands too many resources) including NameHero’s shared hosting.

Namehero managed cloud hosting bf

 

14. Pricing – Cloudways Is Monthly, NameHero Is Yearly

Cloudways has monthly pricing with no yearly contracts.

NameHero requires a 1-3 year signup for the fully discounted price, then renews at about 2.5x the price. Cloudways lets you add more CPU/RAM without having to buy an entirely new plan (you can scale freely on NamHero’s managed cloud plans). Cloudways does 3-day trials while NameHero has a 30-day money back guarantee. Cloudways charges $0.033/GB for off-site backups (just use UpdraftPlus) and you may need WP Rocket if you don’t want to use Breeze.

Cloudways pricing
Cloudways is monthly pricing
Namehero pricing
NameHero offers afffordable pricing for 1-3 years with higher renewals

If using NameHero, be sure to look at the features page to see what each plan comes with. I recommend at least going with Turbo Cloud since it uses NVMe storage (faster than SSDs), more CPU cores, RAM, inodes (files), and a free domain name. That has the best value IMO.

Namehero plans resources
Use NameHero’s features page to see what each plan comes with
Namehero managed cloud plans resources
NameHero also offers managed VPS/cloud hosting

 

15. TrustPilot Rating – Both Are Rated 4.7/5

Both Cloudways and NameHero have great TrustPilot reviews. Dig through them if you want.

 

16. Facebook Polls – Cloudways Was Rated #1 In Numerous Polls

Cloudways is more popular than NameHero in Facebook Groups.

They were rated #1 in numerous polls taken in Facebook Groups like WordPress Hosting and WP Speed Matters. There are countless polls, threads, and migrations results of people who moved to Cloudways and posted results. NameHero is promoted by a few major affiliates (Darrel/Ferdy) but there’s not as much feedback in groups. Cloudways offers higher affiliate commissions which may be why they’re seen more. But both their feedback is generally good.

 

17. Promo Code – Coupons To Save You Money

Both Cloudways and NameHero have coupons. When signing up for Cloudways, use the code OMM25 to get 25% off 2 months. Cloudways also has a promo code page for 30% off 3 months.

Cloudways promo code omm25

NameHero’s promo code is automatically applied at checkout.

Namehero checkout coupon

For what it’s worth, I moved from SiteGround to Cloudways in 2019 and have been using them since. I see no reason to move to NameHero (TTFB, support, uptimes have all been great) but I might consider switching to their managed cloud hosting in the future. I guess we’ll see in time.

Siteground to cloudways shoutout

Is Cloudways better than NameHero?

Cloudways is more techie than NameHero but has more flexibility with monthly pricing, scaling CPU/RAM, and no high renewals. NameHero is more traditional hosting with cPanel, cheap intro prices, and high renewals. They also use LiteSpeed which is a big plus.

Is Cloudways or NameHero faster?

Both Cloudways and NameHero are fast with Vultr High Frequency servers on Cloudways and LiteSpeed servers on NameHero. I wouldn't choose one or the other based on speed.

Should I use Cloudways or NameHero for WooCommerce?

WooCommerce sites should use at least a 2GB server on Cloudways or NameHero's cloud instances since it requires more server resources. Both can handle WooCommerce sites.

Is Cloudways or NameHero better for WordPress?

Since NameHero uses LiteSpeed, you can use the LiteSpeed Cache plugin and QUIC.cloud which are free, fast, and optimized for WordPress with sever-side caching. Cloudways has some WordPress features like their Breeze plugin, but LiteSpeed Cache is arguably faster.

Cheers,
Tom

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