Before you even think about using Hostinger, read the scam reports on Reddit, TrustPilot, or comments section on this review.
Once you give Hostinger your credit card, don’t be surprised when you’re billed for unauthorized purchases and get phone calls from scammers. They’ve been repeatedly threatened with lawsuits and Hostinger’s CEO (Arnas Stuopelis) openly admitted to fake reviews. This company is only popular from deceptive marketing and dishonest affiliates.
Migrations are done by inexperienced support who don’t read notes, make mistakes, and scam/ignore you. Resources are far from “unlimited” with low cores/RAM, slow SSDs, and extremely low I/O limits (sometimes 10x less than GoDaddy). This leads to server crashes, 503 errors, and account suspensions, then you’re prompted to upgrade. Downtimes and degraded performance are common, but they don’t always update the status page to reflect it. There are several scams/issues related to all 3 of Hostinger’s main services: hosting, domains, and email.
Do not believe the “glowing reviews” from Hostinger’s affiliates and the fake reviews. The “quality” is directly reflected in their dirt cheap prices (FYI, SiteGround is arguably just as bad).
If you need cheap/fast hosting with LiteSpeed + cPanel, look into ChemiCloud. They’re faster, use NVMe storage, give you more CPU cores/RAM, and have a perfect 5/5 star TrustPilot rating.
- How Hostinger scams you
- CEO admitted to fake reviews
- Resources are extremely limited
- Downtimes + degraded performance
- 1GB email storage with various issues
- Support is slow, scammy, or non-existent
- Hostinger uses slower SATA SSDs
- hPanel is slow, limited, and has bugs
- Data breach affected 14M customers
- 4 LiteSpeed hosts that outperform Hostinger
1. How Hostinger Scams You
- Renewals process when set to manual.
- Charges for “free” SSL, backups, and support.
- Gives your information to other scammers who call you.
- Suspends your account for “abuse” without refunding you.
- Domain renewals increase to $100+/year with privacy protection.
- Domains and hosting plans don’t appear in the dashboard after payment.
- Advertises way more sites/storage/bandwidth than plans can actually handle.
You can find many complaints on Reddit and TrustPilot. There are probably others I missed (please let me know if I missed any in the comments), but these seem to be the common scams.
If you were scammed by Hostinger, you can write a review on TrustPilot, file a scam report at econsumer.gov, report misleading featured snippets in search results, and leave comments on any websites + videos that promote Hostinger. Spread the word.
2. CEO Admitted To Fake Reviews
Hostinger CEO Arnas Stuopelis openly said “it is their right” to write reviews of themselves.
But in Facebook groups, they’ve always said these are “customer” reviews.
Hostinger got banned from Facebook groups for voting for themselves in polls and other unethical behavior. However, many groups are now run by SiteGround (WordPress Hosting, WordPress Speed Up, WP Rocket Users, and others) where admins censor posts and favor SiteGround. I recommend Gijo’s WP Speed Matters Facebook Group for less biased opinions.
Hostinger also monitors the internet prying on people asking for hosting recommendations. When someone asks, one of their 250+ employees will jump in and say something like “I use Hostinger and couldn’t be happier” with a link to the Hostinger website. Then their other 250+ employees will like the comment so people are fooled into thinking how amazing Hostinger is.
Since they’ve been called out by Review Signal and banned from Facebook groups, their employees no longer list “works at Hostinger” on their Facebook profile. They also created hundreds of fake Facebook profiles to keep the scam going and be more sneaky. Very clever!
3. Resources Are Extremely Limited
Don’t believe the numbers Hostinger puts on their WordPress Hosting page. The 100s of websites, 100-200GB storage, and unlimited bandwidth are completely inaccurate numbers. Even Hostinger’s VPS 3 plan advertises 60GB NVMe storage for $7.99/mo which is unheard of.
If you compare resources to another bad host (GoDaddy), Hostinger has 10x less I/O (KB/s) on most plans with only 1-2 CPU cores. That’s why Hostinger lets you boost your account for 24 hours while you lower CPU/memory usage. But chances are, the low limits will hold you back.
4. Downtimes + Degraded Performance
Advertising 99.9% uptimes (and uptimes tests) usually don’t mean anything because your websites are running on different servers/nodes than other sites.
Hostinger’s hosting agreement page clearly says “the service uptime guarantee does not apply to service interruptions caused by periodic maintenance.” While this is standard with hosting companies, Hostinger’s status page is usually filled with maintenance and degraded performance notifications. This is also one of the biggest complaints in their TrustPilot reviews.
Hostinger doesn’t come anywhere close to 99.9% uptimes.
5. 1GB Email Storage With Various Issues
Hostinger’s email includes 1GB for free, then it’s $.99/account per month for 10GB. However, there are many issues reported with their email service, including emails not going through.
Of course, I always recommend keeping web/email hosting separate to avoid exceeding inode/storage limits, and because you don’t have to constantly move email if you switch hosts.
6. Support Is Slow, Scammy, Or Non-Existent
Cheap hosting rarely has good support, but Hostinger’s is borderline incompetent.
Aside from scams, you may not get a response for hours, days, or ever at all. They upsell support for a monthly fee, and they’ve been caught logging into accounts without permission and changing things (including lowering the resource limits). Support is usually something you have to experience, but take my word, it’s one of the worst support teams you will come across.
7. Hostinger Uses Slower SATA SSDs
Hostinger uses SATA SSDs while other hosts (including shared hosts) are starting to move to faster NVMe SSDs. As I mentioned earlier, while Hostinger’s claims to use “terabytes of NVMe SSD storage” on their VPS plans, take it with a grain of salt since they lie all over their website.
8. hPanel Is Slow, Limited, And Has Bugs
Hostinger’s hPanel is basically a cPanel ripoff with potential bugs.
Here’s a walkthrough of it:
9. Data Breach Affected 14M Customers
Back in 2019, 14 million Hostinger accounts were compromised.
The server contained customer usernames, email addresses, first names, IP addresses, and hashed passwords. Hostinger claimed no financial data was compromised, but they also lie about everything else, so I wouldn’t take their word. If you value security, don’t use Hostinger.
10. 4 LiteSpeed Hosts That Outperform Hostinger
Use ChemiCloud instead.
You get LiteSpeed, cPanel, faster NVMe storage, more email storage, scalable CPU cores/RAM, and free migrations from a reliable support team who has a perfect 5/5 star rating on TrustPilot.
NameHero is very similar to ChemiCloud but costs more and only uses NVMe on their US data center. FastComet is cheaper but uses slower SATA SSDs + MySQL. If you want more powerful shared/cloud hybrid plan, look at Scala’s Entry WP Cloud plan. All of these hosts use LiteSpeed.
If you want a <100ms global TTFB, use Rocket.net.
A <100ms TTFB makes a huge improvement to core web vitals since TTFB is 40% of LCP and is also part of FCP/INP. The reason they average 100ms is because it’s cloud hosting with better specs like 32 CPU cores/128GB RAM, NVMe, Redis, and LiteSpeed’s PHP. And since hosting/CDN are 2 key TTFB factors, their free Cloudflare Enterprise is a powerhouse for reducing TTFB with features like full page caching, Argo Smart Routing, and Mirage + Polish for image optimization.
Rocket.net launched in 2020 and are getting popular in Facebook groups because their performance runs circles around other cloud hosts like SiteGround Cloud, Cloudways, Kinsta, and WP Engine. If you have a global audience or WooCommerce site, you’re not going to beat them. They cost more than shared hosting and are definitely worth it if passing core web vitals is important to you. You can read my full review or test my own TTFB/web vitals. When you’re ready to experience what <100ms is like, they do $1 your 1st month + unlimited free migrations.
Cheers,
Tom
