SiteGround Uses Censorship To Hide Problems With Their Cache Plugin, DNS, CPU Limits, TTFB + LCP, Declined Service

Take my word: move your sites away from SiteGround.

I was one of SiteGround’s first super affiliates and referred about 3,000 people to them. After their service declined, I’ve seen them cover up bad reviews by taking over Facebook groups, sending cease and desist letters, and blaming Google/Amazon for 2M sites getting deindexed.

An underlying issue is how SiteGround develops inferior products and claims they’re better (or equivalent) to established products like cPanel, Cloudflare APO, and premium cache plugins. These are false claims since Cloudflare’s network, dashboard, and APO are much more robust. SiteGround Optimizer also does a poor job with core web vitals, specifically with optimizing LCP.

People often get lured in from all the “glowing reviews” which for the most part, are from affiliates or aggressive efforts to hide bad reviews. But once those 1 year renewals hit, many customers end up paying $500/yr for shared hosting and inferior products. It gets even more expensive when you run into CPU limits and are forced to upgrade to $100/mo cloud hosting. Which by the way, only has 4 CPU cores + 8GM RAM. By then, you’ll be paying around $1200/yr (or closer to $1400+/yr with their paid CDN and a premium cache plugin). This is exactly what happened to me and when I did move, both my load times/hosting costs cut in half. Save your time/money and get a LiteSpeed host or cloud hosting that offers more value than SiteGround.

Siteground no value


1. Specs

Most SiteGround plans are shared hosting with slower SATA SSDs, Memcached, and MySQL. Other hosts use LiteSpeed servers, NVMe SSDs, Redis, and MariaDB (these are a faster setup).

The LiteSpeed setup is both faster/cheaper. Litespeed servers outperform Apache + Nginx, LiteSpeed Cache does a better job with core web vitals, and’s CDN has similar features as SiteGround’s with dynamic caching, Anycast smart routing, and load balancing. NameHero + ChemiCloud also clearly list the number of cores/RAM with less major incidents.

If you’re already paying over $25/mo, with their free Cloudflare Enterprise will run circles around any of these which I’ve seen lead to a 452% LCP improvement and is who I use. Cloudways Vultr High Frequency has some downsides but are still much faster than SiteGround.

SiteGround GrowBig ChemiCloud WordPress Turbo NameHero WordPress Turbo Cloudways Vultr HF (2GB) Starter Plan
Type Shared Shared Shared Cloud Private cloud
Server Apache + Nginx LiteSpeed LiteSpeed Apache + Nginx Apache + Nginx
Cores/RAM Not listed 3 cores/3GB (scalable to 6/6) 3 cores/3GB 1 core/2GB 32 cores/128GB
Storage 20GB SATA 40GB NVMe Unlimited NVMe 64GB NVMe 10GB NVMe
Object cache Memcached Memcached Redis Redis Pro Redis
PHP processor FastCGI LiteSpeed LiteSpeed FPM LiteSpeed
PHP workers CPU limits + suspensions Resource limits Resource limits Unlimited Unlimited
Database MySQL MariaDB MariaDB MariaDB MariaDB
CDN SiteGround CDN ($14.99/mo) ($.02-.08/GB) ($.02-.08/GB) $5/mo Cloudflare Enterprise Free Cloudflare Enterprise
CDN locations 176 80 80 285 285
Full page caching x
Smart routing Anycast Anycast Anycast Argo/Tiered Cache Argo/Tiered Cache
Optimize images Very limited QUIC Mirage/Polish Mirage/Polish Mirage/Polish
Mobile image resizing (for LCP) x x x
DNS Blocked by Google for 4 days Use QUIC’s DNS Use QUIC’s DNS DNS Made Easy (use Cloudflare) Cloudflare
Cache plugin SG Optimizer LiteSpeed Cache LiteSpeed Cache Use FlyingPress Use FlyingPress
Data centers 10 11 US + EU only 44 Served from Cloudflare edge
Bandwidth or monthly visits 100k Unlimited* 50k 2TB 50GB + 250k
Control panel Site Tools cPanel cPanel Complex Easy to learn
Email storage 10GB Unlimited Unlimited x x
Major incidents TTFB, DNS, CPU issues (denies it) None 2011 node outage None None
Support C B B C A
Migrations $30/site 10-200 free 1 free 1 free + $25/site Unlimited free
TrustPilot rating 4.6/5 4.9/5 4.6/5 4.5/5 4.9/5
Monthly price $3.99 (1 year) $6.98 (3 years) $9.98 (3 years) $30 (monthly) $25 (1 year)
Renewals $24.99/mo (1 year) $19.95/mo (1 year) $19.95/mo (1 year) $30/mo $25/mo


2. SiteGround Optimizer Does A Poor Job With Core Web Vitals

It also has ongoing compatibility issues.

SG Optimizer WP Rocket FlyingPress LiteSpeed Cache
Server-side caching x x
Object cache integration x x
Delay JavaScript x
Remove unused CSS x Inline Separate file Separate file
Critical CSS x
Preload critical images x x x
Exclude above the fold images By class/type By URL/class Automatic Automatic
Lazy load background images x Inline HTML lazy-bg class x
Add missing image dimensions x
Lazy load iframes x
YouTube iframe preview image x
Self-host YouTube placeholder x x x
Host fonts locally x x
Font-display: swap x
Preload links x
Bloat removal (beyond Heartbeat) x x (see details) x
Lazy render HTML elements x x
Guest Mode x x x
Advanced cache control x x x
Gravatar cache x x x
Limit post revisions Delete all Delete all Delete all Keep some
CDN image optimization x x
CDN image resizing for mobile x x x
Documented APO compatibility x x x
Documentation Not detailed Good Not detailed Good
New features Infrequent Infrequent Frequent Frequent
Facebook group Join Join Join Join
CDN price $14.99/mo $8.99/mo $.03/GB $.02-.08/GB
Plugin price Free $59/year $60/year Free
Renewal price Free $59/year $42/year Free
View tutorial View tutorial View tutorial View tutorial

This is why so many people use WP Rocket instead. However, FlyingPress outperforms both these. Which means an “ideal setup” on SiteGround would be using SiteGround Optimizer mainly for dynamic caching and Memcached, then FlyingPress (and possibly Optimole) for everything else. Just make sure file-based caching is only enabled in 1 plugin as well as other duplicate features. Perfmatters also addresses most lacking features in SiteGround Optimizer.

LCP Issues

If you view the 4 parts of LCP, you’ll realize why many SiteGround users have LCP issues. SiteGround Optimizer can’t preload viewport images or remove unused CSS, their free CDN doesn’t use dynamic caching to improve TTFB, and SiteGround has a history of TTFB issues.


3. SiteGround’s CDN Is Inferior To Cloudflare APO

Even after version 2.0, SiteGround’s CDN is an inferior product to APO. However, they discontinued Cloudflare in hopes of paying SiteGround $14.99/mo instead of $5/mo for APO.

Cloudflare’s network has 100+ more data centers (285 instead of 176 on Google Cloud), 192 Tbps transfer speeds, a plethora of features, over 3,000 employees, and decades of experience with high performance/reliability on This is what you get with SiteGround’s CDN:

Siteground cdn free vs premium

There are already complaints and you have to use SiteGround’s unreliable DNS for their CDN.

Siteground cdn slow


4. CPU Limits Suspend Your Account Until You Upgrade

If you’ve been with SiteGround long enough, you’ve probably run into CPU limits.

It certainly appears something is fishy considering countless people who originally had CPU limits on SiteGround moved away and they were fixed instantly (including myself). You can find SiteGround’s CPU limits on their hosting page when you hover over the “server resources” tab.

Siteground cpu limits

Most hosts throttle your bandwidth which makes your site slow and can cause 503 errors. But on SiteGround, you have to upgrade (to add resources) or they will send you an email warning and eventually take down your website. You can wait it out, try to fix it, upgrade plans, or leave.

  • Wait it out – your website will continue to be down until your CPU seconds are reset.
  • Fix it – follow my guide on reducing CPU, but there’s no guarantee you can actually fix it and SiteGround will never blame it on their own service. They’ll probably tell you it’s an issue with caching, scripts, bots, cron jobs, or plugins. Make sure you check error logs too.
  • Upgrade – upgrading to GrowBig/GoGeek may fix it, but never upgrade to SiteGround’s cloud hosting. It’s been seen time and time again that people who upgrade to their cloud hosting still face CPU issues. When you get warnings on GoGeek, it’s 100% time to move.
  • Leave – Vultr HF, LiteSpeed, and are all great options to reduce CPU. Vultr HF and use NVMe storage (and only about 10% of traffic actually hits your origin on Rocket who offloads most of it to Cloudflare). LiteSpeed is more efficient than Apache and NGINX. Many hosts use Redis which uses memory more efficiently than Memcached.

Siteground cpu usage limits

Siteground cpu limits joke

Siteground cpu limits leave

Siteground cpu limits database full

Siteground cpu limits attacks

Siteground cpu dance


5. Their Cloud Hosting Isn’t Worth $100/mo

I’ve used it.

It’s overpriced, slow, and doesn’t fix CPU limits. I even added more CPU/RAM and was still getting CPU issues (plus my site wasn’t crazy fast after doing it). There are way better cloud hosting options than SiteGround. So once you outgrow GoGeek, I would leave immediately.

Siteground cloud hosting cpu limits


6. Google Blocked SiteGround’s DNS For 4 Days

Below is SiteGround’s response when their DNS was blocked from Googlebot for 4 days.

In classic SiteGround fashion, they claimed no responsibility by saying “there is no blocking on our end.” But then 2 days later, they came out with a fix. SiteGround never advised customers to move to an external DNS. Many websites dropped in rankings or even disappeared from Google completely, resulting in a lot of lost time/money for customers. Feel free to look it up on Twitter. And to use SiteGround’s new CDN, you have to use their DNS. Is that a risk you’re willing to take?


7. History Of TTFB Issues

Backlinko’s 2019 TTFB test showed SiteGround had the slowest TTFB of all hosts tested.

Backlinko ttfb test

When SiteGround moved to Google Cloud, they originally used one of Google’s lowest tier machine families (N1). Yet on their blog, they said “using [Google’s] service will result in high speed for our clients’ websites.” Another false claim since their TTFB actually got much slower.

Google cloud machine families

SiteGround later moved to N2 in 2020 and is still using this machine family to date. While N2 is an improvement, it’s still a “balanced” machine family and isn’t as fast as the C2 machine family used on Kinsta and Elementor’s Cloud websites (although I don’t recommend those either for other reasons). SiteGround will deny their TTFB is slow, but independent people say otherwise:

Siteground fluctuating ttfb

Siteground slow ttfb

Siteground slow ttfb left


8. Controls Facebook Groups And Makes Legal Threats

The WordPress Hosting, WordPress Speed Up, WP Beginner, and WP Rocket Users Facebook Groups are all run by SiteGround’s employees or brand ambassadors. Hristo is even an admin for the WordPress Speed Up group. This is the only reason SiteGround is promoted everywhere.

Hristo admin of wordpress speed up

You’ll also see admins banning people and removing comments when other hosts are recommended, or if you speak negatively about SiteGround. They order other hosting companies to “disclose your relationship” yet the same admins pretend to be “SiteGround customers” by recommending them everywhere and acting like support agents, all while not disclosing their own relationship. Please, join the WP Speed Matters Facebook group instead.

Siteground bans in facebook groups

Siteground affiliate program terms and conditions
SiteGround’s affiliate TOS also includes a non-disparagement clause in section #9
Siteground legal
They use this to threaten people who say negative things about them (source: Reddit)

Hristo got grilled at his AMA especially when they tagged @everyone.

Siteground hristo ama promotion


9. Renewals Are 6-7x After 1 Year

In the old days, you got the cheaper intro price for 3 years, plus they included a free migration.

They raised prices twice (once in 2018 and in 2020). Now you only get the intro price for 1 year and migrations cost $30. Prices got higher and the value of their service dropped significantly.

Upon renewal, monthly pricing increases from $6.99 to $14.99 (StartUp), $9.99 to $24.99 (GrowBig), and $14.99 to $39.99 (GoGeek). Yearly, that’s $179.88, $299.98, and $539.98. So if you’re on SiteGround’s hosting now, expect a large bill once your renewal prices come into play.

Siteground renewal pricing 1

In case you can’t read it, it says:

The special initial price applies for the first invoice only. Once your initial term is over regular renewal prices apply.

Here was my bill for their cloud hosting (can’t believe I was paying this):

Siteground cloud hosting receipt


10. Harder To Move Away From Site Tools

Whether you like Site Tools or not, it ain’t cPanel. And if you decide to leave SiteGround, your new host may charge you to migrate everything from Site Tools.

It was released weeks after cPanel increased prices and there were many complaints of bugs and missing features. It also didn’t roll out to some clients until over a year later.  SiteGround is quick to replace something when they increase prices – but expect you to stay when they do it.

Siteground site tools


11. Declined Support

I laughed when I noticed SiteGround’s support was some of their top Autocomplete results because they’ve made it overly difficult to find. Can’t even find their phone # on their website.

SiteGround’s support has gotten worse because:

  • It’s more difficult to reach.
  • Unwillingness to help fix CPU limit issues.
  • They added a long “scope of support” disclaimer.
  • They previously disabled live chat for people who use it too much.
  • They cut off entire countries from support when they got too busy.
Siteground support google autocomplete
SiteGround hid their support, so now people people are using Google


12. Attempted To Limit # Of Websites

In another attempt to increase their bottom line, SiteGround limited the number of websites you can host on each plan. This backfired and made a lot of people leave them. Although they eventually reversed this, it’s just another sneaky thing they tried to get customers to pay more.

Siteground unlimited websites


13. Removed Service In Unprofitable Countries

Good business decision or bad ethics?

SiteGround suspended accounts from many Asian areas: India, New Zealand, Singapore, Philippines, and others.

This hurt a lot of affiliates – it was sad seeing so many members of the Bloggers Passion Facebook Group (mostly Indians) hurting financially after SiteGround canceled their affiliate accounts. Even if you don’t do affiliate marketing, consider how it affected other people’s lives.


14. Unsanctioned Migration To Google Cloud

A while back, SiteGround moved customers to Google Cloud without warning.

Many people were hesitant to host their websites with one of the biggest data harvesting companies in the world. But SiteGround pulled out their excuses on how they follow GDPR, their information is still protected, blah blah blah. The bottom line is they didn’t give a warning (or an option) not to use Google Cloud. This isn’t what they signed up for, but there’s no choice.

Siteground google cloud concerns


15. 5 LiteSpeed/Cloud Hosts That Are Better Than SiteGround

See their specs in section #1. Most of these also have a 4.9/5 star TrustPilot rating. – test my site in KeyCDN since they literally average a <100ms global TTFB with awesome feedback in Facebook groups. It’s cloud hosting with NVMe, Redis, 32 cores + 128GB RAM, and LiteSpeed’s PHP. Their free Cloudflare Enterprise is a powerhouse for reducing TTFB between APO + Argo Smart Routing (plus you get Mirage/Polish which do a great job with image optimization). Since TTFB is 40% of LCP with hosting/CDN being the 2 main factors, this is what resulted in a 452% LCP improvement. They’ll likely cost more than SiteGround’s shared hosting but are significantly faster than even Cloudways/Kinsta. If you have the budget, I can assure you + Ben Gabler will take care of you. Their speed/support are pretty much unmatched: if moving from SiteGround to Cloudways did this, SiteGround to looks more like this:

Siteground to rocket. Net

Keycdn global ttfb

Siteground to cloudways to rocket. Net 2

Rocket. Net no competition

Kinsta to rocket. Net migration

Rocket. Net vs kinsta

Kinsta to rocket. Net ttfb redis

Rocket. Net is amazing

Rocket. Net trustpilot review

Rocket. Net vs siteground comment

Siteground to rocket. Net post 2

Rocket. Net facebook review 1

Moved to rocket. Net vs siteground

Rocket. Net positive review

Bluehost to cloudways to rocket. Net

Rocket. Net vs cloudways vultr hf trustpilot review

LiteSpeed Hosting (NameHero, ChemiCloud, Scala) – all 3 use LiteSpeed servers. For US-based sites, look at NameHero’s WordPress Turbo plan or Scala’s Entry WP Cloud plan since both their US data centers use NVMe SSDs. ChemiCloud’s WordPress Turbo plan is similar but 9/11 of their data centers use NVMe, so there’s more flexibility there. They also have a Turbo Plus add-on which scales cores/RAM from 3/3 to 6/6. Don’t forget to configure the LiteSpeed Cache settings and ideally, use’s paid plan which unlike the free plan, uses all 80 PoPs and DDoS protection with full page caching. Hostinger + GreekGeeks also use LiteSpeed, but both have multiple scam reports and I wouldn’t trust hosting my site with either of those.

Namehero vs siteground feedback

Litespeed cache litespeed server

Cloudways – similar to between cloud hosting, NVMe, MariaDB, Cloudflare Enterprise, and they use Redis Object Cache Pro. However, their Cloudflare Enterprise costs $5/mo and doesn’t have APO, they use PHP-FPM instead of LiteSpeed’s faster PHP, support is worse, and they were acquired by DigitalOcean who raised prices. Still faster than SiteGround (including SG’s cloud hosting) and I was using the Vultr High Frequency plan before

Siteground vs cloudways vultr

Cloudways to siteground admin

Slow ttfb siteground

Wp engine to cloudways switch

Siteground to cloudways dns issue

Siteground to cloudways cpu usage

Namehero cloudways rocket. Net
NameHero or Chemi for shared LiteSpeed, Scala or Cloudways for cloud, outperforms them all

Yep, these are affiliate links. But it would be a lot easier for me to tell you how “great” SiteGround is than to steer you somewhere else. I’m trying to be honest and I’m also open to your feedback/questions if you need help: tom(at)


Bye SiteGround

Well SiteGround, we’ve made a lot of money together, but your company has gone completely downhill in so many ways and I honestly hope the near 3,000 customers I referred to you leave like I did. You’re full of shit and every person I convince to leave you brings a smile to my face :)

Siteground total affiliate commissions


What’s Your Experience With Them?

I’m genuinely curious, leave me a comment and lmk.

If SiteGround works for you, by all means keep using them. But even if their service was good, there’s no way I would support a company who acts like the police, makes a mess, then covers up their tracks with misinformation. The hosting/affiliate marketing space is bad enough as it is.

Avoid siteground

Cheers to the truth,


Does SiteGround have a slow TTFB?

There have been numerous complaints about SiteGround's slow TTFB in Facebook groups, but many of these posts are deleted since many FB groups are moderated by SiteGround.

Why are SiteGround's prices so high?

SiteGround increased prices twice, once in 2018 and once in 2020. They have also made several changes to cut costs and increase their bottom line, such as disabling live chat and moving priority support to GoGeek. SiteGround is simply trying to increase their profits.

How do I fix CPU usage limits on SiteGround?

Disable WordPress heartbeat, block bad bots, looks for slow queries and error logs, configure a solid cache plugin, offload resources to CDNs, and be careful when using WooCommerce and slow page builders on shared hosting. However, many times you can't fix CPU usage on SiteGround and they tell you to upgrade while holding your site hostage.

What happened to SiteGround's good support?

SiteGround hid their support in the dashboard and added a long scope of work disclaimer to reduce the level of support compared to what they used to offer.

Is SiteGround a good choice in 2023?

My opinion is no. The company is going downhill and the amount of complaints about them in Facebook Groups has increased. They call their changes improvements, but independent forums say otherwise.

You Might Also Like:


  1. As someone who worked for them as a tech support agent I can confirm you’ve hit the nail on the head with all points. The only exception is the point about fake reviews. They definitely exist but no one from the actual tech support team was ever asked to post positive reviews as far as I’m aware. I think that was just marketing and the same people responsible for the social media channels.

    To pull the curtain a bit more, the company is a complete mess internally. The representatives on chat either have 0 tech knowledge or are very talented but never get a chance to rise to a tech position and thus are completely demotivated. Chat operators are also extremely limited in terms of what they can see and do.

    Tech support is also a joke. Everything is becoming automated and the new Site Tools system is so locked down the only way to solve issues is to contact the devs who are the only ones that have full access. It’s incredibly inefficient.

    They also laid off half the Tech Support team in the shadiest way possible, completely disregarding the contracts that they had signed. As a result the team morale is incredibly low and no one is motivated in the slightest. Almost all the people who actually knew what they were doing have left the team.

    So if you ever contact the support team and feel the responses are inadequate, that’s the reason why. It also doesn’t help that all the supervisors recommend you BS your way around a client’s request/question instead of actually properly addressing it.

    Ever since they started implementing Site Tools the company is a complete mess internally and there are rumors it’s in preparation to sell it off to a bigger organization.

    So, as someone who spent a number of years working for and watching the company go downhill, definitely look for other hosts or move your sites elsewhere asap.

  2. I have an agency with over 120 client sites on SiteGround and we’ve been having more and more problems that point to their hosting direction, another GoDaddy bottom feeder (IMO), and they keep point to my client websites traffic. But all records, including theirs, do not collaborate their solutions.

    • That’s a lot of sites. I found one of the biggest problems is that when there is an issue, they will rarely admit it, if ever… so it becomes a guessing game. Hope you find a good alternative because there are definitely better ones out there.

  3. Soon they’ll be under investigation of money laundering and illegal sponsorship of political parties in Bulgaria/ I hope so/..Just to mention, they’re in close connection with NEXO / who are under investigation in US and Bulgaria/to influencing political landscape in Bulgaria, by donating huge amounts of money to two political parties DB and PP , which are basically political projects of one of the biggest oligarchs in Bulgaria Ivo Prokopiev.


Leave a Comment