Take my word: move your sites away from SiteGround.
I was one of SiteGround’s first super affiliates and referred about 3,000 people to them. After their service declined, I’ve seen them cover up bad reviews by taking over Facebook groups, sending cease and desist letters, and blaming Google/Amazon for 2M sites getting deindexed.
An underlying issue is how SiteGround develops inferior products and claims they’re better (or equivalent) to established products like cPanel, Cloudflare APO, and premium cache plugins. These are false claims since Cloudflare’s network, dashboard, and APO are much more robust. SiteGround Optimizer also does a poor job with core web vitals, specifically with optimizing LCP.
People often get lured in from all the “glowing reviews” which for the most part, are from affiliates or aggressive efforts to hide bad reviews. But once those 1 year renewals hit, many customers end up paying $500/yr for shared hosting and inferior products. It gets even more expensive when you run into CPU limits and are forced to upgrade to $100/mo cloud hosting. Which by the way, only has 4 CPU cores + 8GM RAM. By then, you’ll be paying around $1200/yr (or closer to $1400+/yr with their paid CDN and a premium cache plugin). This is exactly what happened to me and when I did move, both my load times/hosting costs cut in half. Save your time/money and get a LiteSpeed host or cloud hosting that offers more value than SiteGround.
- SiteGround Optimizer does a poor job with core web vitals
- SiteGround’s CDN is inferior to Cloudflare APO
- CPU limits suspend your account until you upgrade
- Their cloud hosting isn’t worth $100/mo
- Google blocked SiteGround’s DNS for 4 days
- History of TTFB issues
- Controls Facebook groups and makes legal threats
- Renewals are 6-7x after 1 year
- Harder to move away from Site Tools
- Declined support
- Attempted to limit # of websites
- Removed service in unprofitable countries
- Unsanctioned migration to Google Cloud
- 5 LiteSpeed/cloud hosts that are better than SiteGround
Most SiteGround plans are shared hosting with slower SATA SSDs, Memcached, and MySQL. Other hosts use LiteSpeed servers, NVMe SSDs, Redis, and MariaDB (these are a faster setup).
The LiteSpeed setup is both faster/cheaper. Litespeed servers outperform Apache + Nginx, LiteSpeed Cache does a better job with core web vitals, and QUIC.cloud’s CDN has similar features as SiteGround’s with dynamic caching, Anycast smart routing, and load balancing. NameHero + ChemiCloud also clearly list the number of cores/RAM with less major incidents.
If you’re already paying over $25/mo, Rocket.net with their free Cloudflare Enterprise will run circles around any of these which I’ve seen lead to a 452% LCP improvement and is who I use. Cloudways Vultr High Frequency has some downsides but are still much faster than SiteGround.
|SiteGround GrowBig||ChemiCloud WordPress Turbo||NameHero WordPress Turbo||Cloudways Vultr HF (2GB)||Rocket.net Starter Plan|
|Server||Apache + Nginx||LiteSpeed||LiteSpeed||Apache + Nginx||Apache + Nginx|
|Cores/RAM||Not listed||3 cores/3GB (scalable to 6/6)||3 cores/3GB||1 core/2GB||32 cores/128GB|
|Storage||20GB SATA||40GB NVMe||Unlimited NVMe||64GB NVMe||10GB NVMe|
|Object cache||Memcached||Memcached||Redis||Redis Pro||Redis|
|PHP workers||CPU limits + suspensions||Resource limits||Resource limits||Unlimited||Unlimited|
|CDN||SiteGround CDN ($14.99/mo)||QUIC.cloud ($.02-.08/GB)||QUIC.cloud ($.02-.08/GB)||$5/mo Cloudflare Enterprise||Free Cloudflare Enterprise|
|Full page caching||✓||✓||✓||x||✓|
|Smart routing||Anycast||Anycast||Anycast||Argo/Tiered Cache||Argo/Tiered Cache|
|Optimize images||Very limited||QUIC||Mirage/Polish||Mirage/Polish||Mirage/Polish|
|Mobile image resizing (for LCP)||x||x||x||✓||✓|
|DNS||Blocked by Google for 4 days||Use QUIC’s DNS||Use QUIC’s DNS||DNS Made Easy (use Cloudflare)||Cloudflare|
|Cache plugin||SG Optimizer||LiteSpeed Cache||LiteSpeed Cache||Use FlyingPress||Use FlyingPress|
|Data centers||10||11||US + EU only||44||Served from Cloudflare edge|
|Bandwidth or monthly visits||100k||Unlimited*||50k||2TB||50GB + 250k|
|Control panel||Site Tools||cPanel||cPanel||Complex||Easy to learn|
|Major incidents||TTFB, DNS, CPU issues (denies it)||None||2011 node outage||None||None|
|Migrations||$30/site||10-200 free||1 free||1 free + $25/site||Unlimited free|
|Monthly price||$3.99 (1 year)||$6.98 (3 years)||$9.98 (3 years)||$30 (monthly)||$25 (1 year)|
|Renewals||$24.99/mo (1 year)||$19.95/mo (1 year)||$19.95/mo (1 year)||$30/mo||$25/mo|
2. SiteGround Optimizer Does A Poor Job With Core Web Vitals
It also has ongoing compatibility issues.
|SG Optimizer||WP Rocket||FlyingPress||LiteSpeed Cache|
|Object cache integration||✓||x||x||✓|
|Remove unused CSS||x||Inline||Separate file||Separate file|
|Preload critical images||x||x||✓||x|
|Exclude above the fold images||By class/type||By URL/class||Automatic||Automatic|
|Lazy load background images||x||Inline HTML||lazy-bg class||x|
|Add missing image dimensions||x||✓||✓||✓|
|Lazy load iframes||x||✓||✓||✓|
|YouTube iframe preview image||x||✓||✓||✓|
|Self-host YouTube placeholder||x||x||✓||x|
|Host fonts locally||x||x||✓||✓|
|Bloat removal (beyond Heartbeat)||x||x||✓ (see details)||x|
|Lazy render HTML elements||x||x||✓||✓|
|Advanced cache control||x||x||x||✓|
|Limit post revisions||Delete all||Delete all||Delete all||Keep some|
|CDN image optimization||x||x||✓||✓|
|CDN image resizing for mobile||x||x||x||✓|
|Documented APO compatibility||x||x||✓||x|
|Documentation||Not detailed||Good||Not detailed||Good|
|View tutorial||View tutorial||View tutorial||View tutorial|
This is why so many people use WP Rocket instead. However, FlyingPress outperforms both these. Which means an “ideal setup” on SiteGround would be using SiteGround Optimizer mainly for dynamic caching and Memcached, then FlyingPress (and possibly Optimole) for everything else. Just make sure file-based caching is only enabled in 1 plugin as well as other duplicate features. Perfmatters also addresses most lacking features in SiteGround Optimizer.
If you view the 4 parts of LCP, you’ll realize why many SiteGround users have LCP issues. SiteGround Optimizer can’t preload viewport images or remove unused CSS, their free CDN doesn’t use dynamic caching to improve TTFB, and SiteGround has a history of TTFB issues.
3. SiteGround’s CDN Is Inferior To Cloudflare APO
Even after version 2.0, SiteGround’s CDN is an inferior product to APO. However, they discontinued Cloudflare in hopes of paying SiteGround $14.99/mo instead of $5/mo for APO.
Cloudflare’s network has 100+ more data centers (285 instead of 176 on Google Cloud), 192 Tbps transfer speeds, a plethora of features, over 3,000 employees, and decades of experience with high performance/reliability on cdnperf.com. This is what you get with SiteGround’s CDN:
There are already complaints and you have to use SiteGround’s unreliable DNS for their CDN.
4. CPU Limits Suspend Your Account Until You Upgrade
If you’ve been with SiteGround long enough, you’ve probably run into CPU limits.
It certainly appears something is fishy considering countless people who originally had CPU limits on SiteGround moved away and they were fixed instantly (including myself). You can find SiteGround’s CPU limits on their hosting page when you hover over the “server resources” tab.
Most hosts throttle your bandwidth which makes your site slow and can cause 503 errors. But on SiteGround, you have to upgrade (to add resources) or they will send you an email warning and eventually take down your website. You can wait it out, try to fix it, upgrade plans, or leave.
- Wait it out – your website will continue to be down until your CPU seconds are reset.
- Fix it – follow my guide on reducing CPU, but there’s no guarantee you can actually fix it and SiteGround will never blame it on their own service. They’ll probably tell you it’s an issue with caching, scripts, bots, cron jobs, or plugins. Make sure you check error logs too.
- Upgrade – upgrading to GrowBig/GoGeek may fix it, but never upgrade to SiteGround’s cloud hosting. It’s been seen time and time again that people who upgrade to their cloud hosting still face CPU issues. When you get warnings on GoGeek, it’s 100% time to move.
- Leave – Vultr HF, LiteSpeed, and Rocket.net are all great options to reduce CPU. Vultr HF and Rocket.net use NVMe storage (and only about 10% of traffic actually hits your origin on Rocket who offloads most of it to Cloudflare). LiteSpeed is more efficient than Apache and NGINX. Many hosts use Redis which uses memory more efficiently than Memcached.
5. Their Cloud Hosting Isn’t Worth $100/mo
I’ve used it.
It’s overpriced, slow, and doesn’t fix CPU limits. I even added more CPU/RAM and was still getting CPU issues (plus my site wasn’t crazy fast after doing it). There are way better cloud hosting options than SiteGround. So once you outgrow GoGeek, I would leave immediately.
6. Google Blocked SiteGround’s DNS For 4 Days
Below is SiteGround’s response when their DNS was blocked from Googlebot for 4 days.
In classic SiteGround fashion, they claimed no responsibility by saying “there is no blocking on our end.” But then 2 days later, they came out with a fix. SiteGround never advised customers to move to an external DNS. Many websites dropped in rankings or even disappeared from Google completely, resulting in a lot of lost time/money for customers. Feel free to look it up on Twitter. And to use SiteGround’s new CDN, you have to use their DNS. Is that a risk you’re willing to take?
Status Update: We are glad to inform you that we have implemented a fix for the Google bot crawling issue experienced by some sites. Websites are already being crawled successfully. Please allow a few hours for the DNS changes to take effect. Thank you for your patience!
— SiteGround (@SiteGround) November 12, 2021
The lack of responsibility you are taking here is incredible. If this was simply Google’s fault, surely other hosts would be facing issues? Clearly something has changed on your set-up that has caused an issue. Are you aware just how damaging this is to many of your customers?
— Kim Snaith (@ichangedmyname) November 10, 2021
You should be advising people to move to an external DNS to resolve the issues if it is causing them massive losses in business. I have just sorted our connectivity issue in around 25 minutes by moving to googles DNS. If you had let us know 4 days ago, we wouldnt be £20k+ down!
— Jon Bunce (@thejonbunce) November 11, 2021
If you move to your Google Search Console > SETTINGS > CRAWL STATS you will, if unlucky like me, see something like this :-( pic.twitter.com/ocBEkWKsaw
— Tristan Haskins (@trishaskins) November 12, 2021
7. History Of TTFB Issues
Backlinko’s 2019 TTFB test showed SiteGround had the slowest TTFB of all hosts tested.
When SiteGround moved to Google Cloud, they originally used one of Google’s lowest tier machine families (N1). Yet on their blog, they said “using [Google’s] service will result in high speed for our clients’ websites.” Another false claim since their TTFB actually got much slower.
SiteGround later moved to N2 in 2020 and is still using this machine family to date. While N2 is an improvement, it’s still a “balanced” machine family and isn’t as fast as the C2 machine family used on Kinsta and Elementor’s Cloud websites (although I don’t recommend those either for other reasons). SiteGround will deny their TTFB is slow, but independent people say otherwise:
8. Controls Facebook Groups And Makes Legal Threats
The WordPress Hosting, WordPress Speed Up, WP Beginner, and WP Rocket Users Facebook Groups are all run by SiteGround’s employees or brand ambassadors. Hristo is even an admin for the WordPress Speed Up group. This is the only reason SiteGround is promoted everywhere.
You’ll also see admins banning people and removing comments when other hosts are recommended, or if you speak negatively about SiteGround. They order other hosting companies to “disclose your relationship” yet the same admins pretend to be “SiteGround customers” by recommending them everywhere and acting like support agents, all while not disclosing their own relationship. Please, join the WP Speed Matters Facebook group instead.
Hristo got grilled at his AMA especially when they tagged @everyone.
9. Renewals Are 6-7x After 1 Year
In the old days, you got the cheaper intro price for 3 years, plus they included a free migration.
They raised prices twice (once in 2018 and in 2020). Now you only get the intro price for 1 year and migrations cost $30. Prices got higher and the value of their service dropped significantly.
Upon renewal, monthly pricing increases from $6.99 to $14.99 (StartUp), $9.99 to $24.99 (GrowBig), and $14.99 to $39.99 (GoGeek). Yearly, that’s $179.88, $299.98, and $539.98. So if you’re on SiteGround’s hosting now, expect a large bill once your renewal prices come into play.
In case you can’t read it, it says:
The special initial price applies for the first invoice only. Once your initial term is over regular renewal prices apply.
Here was my bill for their cloud hosting (can’t believe I was paying this):
10. Harder To Move Away From Site Tools
Whether you like Site Tools or not, it ain’t cPanel. And if you decide to leave SiteGround, your new host may charge you to migrate everything from Site Tools.
It was released weeks after cPanel increased prices and there were many complaints of bugs and missing features. It also didn’t roll out to some clients until over a year later. SiteGround is quick to replace something when they increase prices – but expect you to stay when they do it.
11. Declined Support
I laughed when I noticed SiteGround’s support was some of their top Autocomplete results because they’ve made it overly difficult to find. Can’t even find their phone # on their website.
SiteGround’s support has gotten worse because:
- It’s more difficult to reach.
- Unwillingness to help fix CPU limit issues.
- They added a long “scope of support” disclaimer.
- They previously disabled live chat for people who use it too much.
- They cut off entire countries from support when they got too busy.
12. Attempted To Limit # Of Websites
In another attempt to increase their bottom line, SiteGround limited the number of websites you can host on each plan. This backfired and made a lot of people leave them. Although they eventually reversed this, it’s just another sneaky thing they tried to get customers to pay more.
13. Removed Service In Unprofitable Countries
Good business decision or bad ethics?
SiteGround suspended accounts from many Asian areas: India, New Zealand, Singapore, Philippines, and others.
This hurt a lot of affiliates – it was sad seeing so many members of the Bloggers Passion Facebook Group (mostly Indians) hurting financially after SiteGround canceled their affiliate accounts. Even if you don’t do affiliate marketing, consider how it affected other people’s lives.
14. Unsanctioned Migration To Google Cloud
A while back, SiteGround moved customers to Google Cloud without warning.
Many people were hesitant to host their websites with one of the biggest data harvesting companies in the world. But SiteGround pulled out their excuses on how they follow GDPR, their information is still protected, blah blah blah. The bottom line is they didn’t give a warning (or an option) not to use Google Cloud. This isn’t what they signed up for, but there’s no choice.
15. 5 LiteSpeed/Cloud Hosts That Are Better Than SiteGround
See their specs in section #1. Most of these also have a 4.9/5 star TrustPilot rating.
Rocket.net – test my site in KeyCDN since they literally average a <100ms global TTFB with awesome feedback in Facebook groups. It’s cloud hosting with NVMe, Redis, 32 cores + 128GB RAM, and LiteSpeed’s PHP. Their free Cloudflare Enterprise is a powerhouse for reducing TTFB between APO + Argo Smart Routing (plus you get Mirage/Polish which do a great job with image optimization). Since TTFB is 40% of LCP with hosting/CDN being the 2 main factors, this is what resulted in a 452% LCP improvement. They’ll likely cost more than SiteGround’s shared hosting but are significantly faster than even Cloudways/Kinsta. If you have the budget, I can assure you Rocket.net + Ben Gabler will take care of you. Their speed/support are pretty much unmatched: if moving from SiteGround to Cloudways did this, SiteGround to Rocket.net looks more like this:
LiteSpeed Hosting (NameHero, ChemiCloud, Scala) – all 3 use LiteSpeed servers. For US-based sites, look at NameHero’s WordPress Turbo plan or Scala’s Entry WP Cloud plan since both their US data centers use NVMe SSDs. ChemiCloud’s WordPress Turbo plan is similar but 9/11 of their data centers use NVMe, so there’s more flexibility there. They also have a Turbo Plus add-on which scales cores/RAM from 3/3 to 6/6. Don’t forget to configure the LiteSpeed Cache settings and ideally, use QUIC.cloud’s paid plan which unlike the free plan, uses all 80 PoPs and DDoS protection with full page caching. Hostinger + GreekGeeks also use LiteSpeed, but both have multiple scam reports and I wouldn’t trust hosting my site with either of those.
Cloudways – similar to Rocket.net between cloud hosting, NVMe, MariaDB, Cloudflare Enterprise, and they use Redis Object Cache Pro. However, their Cloudflare Enterprise costs $5/mo and doesn’t have APO, they use PHP-FPM instead of LiteSpeed’s faster PHP, support is worse, and they were acquired by DigitalOcean who raised prices. Still faster than SiteGround (including SG’s cloud hosting) and I was using the Vultr High Frequency plan before Rocket.net.
Yep, these are affiliate links. But it would be a lot easier for me to tell you how “great” SiteGround is than to steer you somewhere else. I’m trying to be honest and I’m also open to your feedback/questions if you need help: tom(at)onlinemediamasters.com.
Well SiteGround, we’ve made a lot of money together, but your company has gone completely downhill in so many ways and I honestly hope the near 3,000 customers I referred to you leave like I did. You’re full of shit and every person I convince to leave you brings a smile to my face :)
What’s Your Experience With Them?
I’m genuinely curious, leave me a comment and lmk.
If SiteGround works for you, by all means keep using them. But even if their service was good, there’s no way I would support a company who acts like the police, makes a mess, then covers up their tracks with misinformation. The hosting/affiliate marketing space is bad enough as it is.
Cheers to the truth,
Does SiteGround have a slow TTFB?
There have been numerous complaints about SiteGround's slow TTFB in Facebook groups, but many of these posts are deleted since many FB groups are moderated by SiteGround.
Why are SiteGround's prices so high?
SiteGround increased prices twice, once in 2018 and once in 2020. They have also made several changes to cut costs and increase their bottom line, such as disabling live chat and moving priority support to GoGeek. SiteGround is simply trying to increase their profits.
How do I fix CPU usage limits on SiteGround?
Disable WordPress heartbeat, block bad bots, looks for slow queries and error logs, configure a solid cache plugin, offload resources to CDNs, and be careful when using WooCommerce and slow page builders on shared hosting. However, many times you can't fix CPU usage on SiteGround and they tell you to upgrade while holding your site hostage.
What happened to SiteGround's good support?
SiteGround hid their support in the dashboard and added a long scope of work disclaimer to reduce the level of support compared to what they used to offer.
Is SiteGround a good choice in 2023?
My opinion is no. The company is going downhill and the amount of complaints about them in Facebook Groups has increased. They call their changes improvements, but independent forums say otherwise.
Thanks for the hard work you put into this post. I, like many others, have had an increasing difficult time with Siteground’s devolving support and service. This is the 3rd time I’ve been on this ride with a host that was so good that they attracted a ton of users and couldn’t maintain the level of quality that attracted everyone initially. What really sucks is I’m just trying to give my clients the best websites they can afford and many of them are so loyal that they get dragged along on this revolving door hosting roller coaster as I find them new hosts and then have to migrate them again after a few years when things degrade and then again…. Makes me look bad. I’m working overtime to make sure they are protected from most noticeable issues but that’s getting harder and the quotas have become real deal breakers. I’m happy to pay extra for good service for crying out loud! (taking a deep breath… returning to work… preparing for the inevitable but still hoping for a miraculous return to their roots)
Yeah I’m kind of the in the same boat. Have to completely change tons of content to recommend another host because the previous one gets too big and quality goes down. Before I left, I had a long conversation with them and it definitely did not sound like they planned on going back to their roots. They essentially said: this is what we’re doing, deal with it. And that was at least a year ago.
I like how they threaten to sue companies. If they are threatening say to sue Facebook (AKA Meta) I would love it. They suck. Facebook has targeted my website with DOS attacks. I confirmed it with Siteground. So, maybe it’s just liberals pissing and moaning that they can’t attack conservatives and playing the victim card as if thy are being censored when in reality it is them who censor everything not the other way around. You are right about the SG Optimizer plugin conflicting with other plugins though. I have experienced that but I haven’t seen them censor anything and I have been using them for multiple years. Their support is second to none! Very responsive and whenever there is an issue they have worked it out in a timely manner for me. Nobody is perfect so yes, they have things to work on too. However, I would rather give a company like Siteground my money and work through their learning curve with them over giving my money to corrupt left wing companies like Shopify any day. Shopify literally took my whole store down because I wouldn’t comply with their libtarded selling restrictions because my products offended them. In true libtard fashion, they even tried to say the Betsy Ross Flag was offensive (amongst other things). These companies need to just do their jobs and butt out and stop trying to control people and organizations. I value how Siteground loves free speech and freedom in general because I myself do as well. Go SITEGROUND… It’s your BIRTHDAY!
Oh and a couple more things, you can’t knock them for removing service in unprofitable countries. Although that sucks if you are someone in those countries and you want to use them, they are a business. What do you expect them to do? IT’S NOT PROFITABLE… DURRRR.
As for the CPU limitations, that is true but if you know what you are doing with managing your site you will do just fine even on their cheapest plan and can reduce CPU Usage. Their prices have gone up though but everything has gone up in price thanks to the likes of Democrats and Crooked Creepy Joe Biden and their New World Order of out of chaos agenda.
An extremely eye-opening article, thank you very much for defending the truth, Tom. As always, you are providing facts and evidence. 3 years ago, I signed up for Siteground hosting at your recommendation and using your affiliate link. I wrote to you then that I would be back in 3 years to get another hosting provider due to the high increase in price. Today I purchased 3 years of Plus Cloud Plan with Namehero with your affiliate link.
Let me say that as a Bulgarian (astrologer), I am ashamed of my compatriots at Siteground. Their behavior is unethical, unprofessional and unacceptable. I work with clients on a daily basis and if I treat them like this, my reputation will be tarnished and before long I will be out of business. But it is not just about business. For example, I did not have any problems with Siteground during these 3 years. My websites are small though and do not fight for shared resources. Having said this, my websites were also down, and I learned here that is was because of Siteground.
Aside from the price, the most important reason I am leaving Siteground is because of your article which exposes their actions and threats. Also, I too did not want Google cloud. They did not say they were planning on moving to it when I signed up with them. Had they been upfront about it, I would have chosen another hosting provider. Thus even if there was no change in hosting price after the 3 year period, I would have still left them without hesitation.
So, add me to the list of the 3,000 people whom your referred to Siteground and have now moved to another hosting provider thanks to you. :) And see you in 3 years possibly for another hosting provider.
Yessss I appreciate your long-term support Alex!
Man, it’s such a problem. Can’t tell you how many times I see a SiteGround “brand ambassador” pretending they’re a customer and recommending them in Facebook Groups – such a POS company now. So backwards how they threaten people yet they’re literally spreading lies left and right.
Thank you for leaving them and thank you for taking the time to write your comment and using my aff link. I hope NameHero works out for you (lmk because I want to make sure it does). Of course I appreciate using aff links and honestly, anyone who leaves SiteGround – it’s a win in my book.
Cheers to that and please lmk if you need anything.
We currently have about 30 websites hosted with Siteground. By the end of 2023, we will gradually transfer all of them away from Siteground. Their “Support” is essentially a grift to always have you upgrade to a higher-paying service. They do not allow you to backup your emails in bulk. The system they use allows you to only backup one email received at a time. Meaning if you have 1000 emails, you will click and export 1000x to back them up and then click and Import 1000x. Also, if you are hosting multiple websites on a bulk hosting account PLEASE STAY AWAY FROM STEGROUND. You will end up with 40 GB of space but you will only use about 12 GB of it as they use a made upo INODES policy which runs up fast on your account thus preventing you from using the rest of your 28GB. They are not really giving you 40GB as they promised. They use NOPES to force you to keep signing up for higher services. Siteground is the most notorious grifting platform and provider I have ever used. We are moving away by the end of 2023. I have all the transcripts of how they confidently grift you and feel justified doing it. STAY AWAY if you have multiple websites you are hosting. You will REGRET IT!
It used to be a great hosting platform because it is easy to use with a lot of features, although expensive.
Unfortunately, they are deceptive about their renewals by saying they are set to expire, when in fact they are set to renew. Last year, they renewed a domain that was set to expire and refused to give me a refund. Customer support told me how to turn off auto-renew and I did. This year when I got the emails saying the service was set to expire I double checked it was in fact set to expire, but even logging onto the platform to confirm your service will not renew is confusing because it clearly states at the top, ‘service set to expire on X Date.’
Just woke up to an email saying I was charged AGAIN for a a domain I’ve literally never even used and again, customer service refused to refund me because they don’t actually manage their own domains, they are purchased through a third-party.
I don’t like deceitful marketing. If you have a good product, you shouldn’t have to deceive people to renew it.
I’ve heard they do this although I’ve never experienced it. Totally agree with your last line in all aspects of business.
Thanks, about to register but found this post ;)
Thank god someone wrote this! I’m personally moving away all my clients from there. As I always say, SiteGround is getting godaddy’d.
Yeah, completely changed company since 2019. Should be illegal what they’re doing hiring brand ambassadors who act as “customers.” If they were actually still good, they wouldn’t have to do these shady things.
adding affiliate links to overpriced alternatives and “hoping” people would trust you…
$25/mo for a shared hosting plan (GrowBig) with SATA SSDs, bad cache plugin/CDN, and strict limits on a host with a history of issues is what I’d consider “overpriced.”
I am using SG from 1 month because my ecommerce imported to much data for Hostinger plan. I started stright from cloud plan, because GoGeek was to small for me.
TTFB for my site right now? around 3 sec.
shop with 15k products. 18 GB space, 2 crons working 2 times/daily, just few light version plugins, 0 backups or security plugins at site are installed. well writed htaccess and using catching.
Ouch, yeah I would move. I used their cloud hosting and I always hear the same thing now: it’s not good.
I have only used Siteground (not very long I’m new) and haven’t had a issue and have one affiliate sale pending so reading this is super helpful since i’m not in too deep with them. What is funny is this is the only bad review of siteground on the first page of google, all the rest are like 5 star reviews. So what you say definitely makes sense, I saw NameHero and Cloudware was recommended. What other companies would you guys recommend?
Rocket.net is great and I think has a lot of potential (definitely the fastest host I’ve used) but some people are scared of low storage/bandwidth. Cloudways, NameHero, then maybe ChemiCloud/Scala Hosting are good options. Most mainstream hosts are garbage, but more people have heard of them. So it depends which route you want to go.