Bluehost Review: Don’t Let Affiliates Trick You Into Using Them (They’re Slow, Lack Features, And Owned By Newfold Digital)

Bluehost review

In case you didn’t know to stay away from Bluehost, here’s your warning.

Most people recommending them are affiliates who make a big deal about how they’re “officially” recommended by WordPress. Maybe you didn’t know this, but Bluehost pays WordPress and their affiliates to recommend them, so this is about as unofficial as it gets.

Here’s the classic Bluehost story. Some “how to start a blog” YouTuber recommends Bluehost, so you sign up and get locked into a 1-3 year agreement. You pay it, setup your website, and all is good. Until a few weeks/months go by, then you wonder why your site is slow and goes down all the time. Their support doesn’t help, so you go to a Facebook group and ask the community:

Bluehost is horrible 1

By reading that story, hopefully I just saved you a couple hundred dollars and years of headaches. Because that happens to way too many people (usually people new to hosting).

Now let’s dive into why Bluehost isn’t good.

 

1. Poor Specs

TLDR: use ChemiCloud instead.

Bluehost Choice Plus Plan Hostinger Business WP Plan SiteGround GrowBig Plan Scala Entry WP Cloud Plan ChemiCloud WordPress Turbo Plan
Type Shared Shared Shared Shared/cloud Shared
Server Apache + Nginx LiteSpeed Apache + Nginx LiteSpeed LiteSpeed
Cache plugin x LiteSpeed Cache SG Optimizer LiteSpeed Cache LiteSpeed Cache
CDN Cloudflare free QUIC.cloud ($.02-.08/GB) QUIC.cloud ($.02-.08/GB) QUIC.cloud ($.02-.08/GB) QUIC.cloud ($.02-.08/GB)
Full page caching x
Cores/RAM Not listed 2 cores/1.5GB Not listed No limit 3 cores/3GB – scalable to 6/6
Storage 40GB SATA 200GB SATA 20GB SATA 50GB NVMe 40GB NVMe – 10/11 locations
Database MySQL MariaDB MySQL MariaDB MariaDB
Object cache x Memcached Memcached Redis Redis
Data centers 6 8 10 2 11
Control panel cPanel hPanel Site Tools sPanel cPanel
Inodes 200,000 600,000 400,000 Unlimited 500,000
Major incidents Downtimes Downtimes, fake reviews, scams, bad poll TTFB, DNS, CPU issues, controls FB groups None None
Migrations Free on qualified accounts only Unlimited (but screws it up) $30/site 1 free 200 cPanel + 10 non-cPanel
Support D D C B A
TrustPilot rating 4.2/5 4.6/5 (fake) 4.8/5 5/5 5/5
Monthly price $5.45 (1 year) $3.99 (1-4 years) $9.98 (3 years) $14.95 (3 years) $5.99 (3 years)
Renewals $19.99/mo $8.99-$14.99 $19.95/mo $24.95/mo $19.95/mo
Price for 3 years $304.08 $299.40 $659.64 $538.20 $215.64

 
Unlike Bluehost, they use faster LiteSpeed servers, NVMe SSDs, and Redis object cache. When using LiteSpeed, you’ll use the free LiteSpeed Cache plugin which does an great job with core web vitals, then use my tutorial to configure the settings. You’re less likely to have to upgrade because LiteSpeed is efficient with CPU usage (a common probably with Apache servers). And even if you do, you can add cores/RAM with their Turbo Boost add-on… not pay for a new plan. ChemiCloud also has a 5/5 star TrustPilot rating with several people who moved from Bluehost.

Litespeed vs nginx vs apache
LiteSpeed (what ChemiCloud uses) is faster than Apache (what Bluehost uses)
Litespeed apache cpu usage test
LiteSpeed is also more efficient with CPU usage than Apache, which means less chance of forced upgrades
Chemicloud gtmetrix reportWhich web server do you use recommendLitespeed cache litespeed serverLitespeed litespeed cache quic. CloudLitespeed pagespeed scores 
Chemicloud vs sitegroundChemicloud pro feedbackChemicloud speed ui supportSiteground vs chemicloud comparisonWhich web server do you useLitespeed on litespeed serverLitespeed cache vs. Wp rocketDivi litespeed 

 

2. Too Many Bluehost Affiliates

People will say anything to make a buck.

Bluehost pays up to $150+/sale for affiliate commissions. Do the math: if you sign up for a $5.45/mo plan for 3 years, it costs about $196. Minus $150 in affiliate commissions leaves $46 which is the “real value” of their hosting. Do you think you’ll get great hosting with $46? Hell no.

Classic affiliate marketer pros cons 1

Don’t trust any blog that recommends Bluehost.

How to start a blog bluehost affiliates

Bluehost how to start a blog affiliate links

 

3. They Pay To Be Recommended By WordPress

Bluehost and their affiliates brag how they’re recommended by WordPress.

Did you read the fine print?

Bluehost “donates” some of the fee back to WordPress (this is an undisclosed amount, but one can only imagine). Everything in the hosting industry is influenced by money now, so take this “recommendation” with a grain of salt. Same goes for SiteGround who I also don’t recommend.

Bluehost wordpress hosting affiliate disclaimer

 

4. Bluehost Is Slow

Between Bluehost’s slow servers and no full page caching on Cloudflare’s free plan, you don’t want to start your site with a slow TTFB, especially when there are hosts that average <100ms.

You can measure TTFB (time to first byte) in multiple locations using KeyCDN.

TTFB is part of core web vitals and is also 40% of your LCP score. With hosting/CDN being 2 main TTFB factors, Bluehost’s slow servers and “free Cloudflare” aren’t ideal. In fact, when I setup a website on Bluehost’s Plus Plan, Bluehost’s TTFB was usually around 1 second. This isn’t good considering PageSpeed Insights flags your TTFB if it’s over 600ms – which they did.

Bluehost hosting review

 

5. CPU Throttling + 200k Inode Limit

Instead of clearly listing how many resources you get on each plan (like CPU cores, RAM, and inodes), their hosting page only shows basic information like number of websites and storage. You can find more details which they bury on this page, but it still doesn’t list some basic specs.

This is usually a red flag.

Because in their resource policy and inode limits, you’ll see they have set limits on inodes, database tables, and most importantly, “excessive use of server CPU and memory resources.”

Which means if your site uses too much CPU/memory (whether it’s from more traffic, plugins that use memory, or even bots hitting your site), Bluehost will throttle resources which makes your website slower and can cause 5xx errors. Hosts that don’t list basic specs like cores/RAM usually have very low limits, otherwise they would clearly list them in their comparison chart.

With Bluehost’s lack of resources, I don’t recommend running WooCommerce, Elementor, Divi, and high-usage plugins on most shared hosting (especially Bluehost’s).

Bluehost cpu throttling
Source: Bluehost’s Wikipedia page

In their resource policy, Bluehost only allows 200,000 inodes on shared accounts. Many other shared hosts allow 400,000 – 600,000. Which means if you want to use Bluehost for email, those emails take up a lot of inodes (files) on your account, and you may end up exceeding your limit. VPS plans have a much higher 1M inode limit, but I still wouldn’t recommend Bluehost for that.

Inodes 200,000
Database tables 5,000
Database size 10GB
Single database 5GB

 

6. Only 6 Data Centers With No Full Page Caching

Bluehost only has a few data centers and doesn’t let you select the location at checkout.

Provo, Utah (US) Mumbai (IND) Hong Kong (CN)
Orem, Utah (US) London, UK (EU) Shanghai, Mainland (CN)

 
Plus, their Cloudflare integration doesn’t support full page caching which improves TTFB in tools like KeyCDN. The closer the data center is to the testing location (and your visitors), the faster your TTFB will be. With limited data centers and no full page caching, TTFB is very slow.

Bluehost slow ttfb keycdn

 

7. Frequent Downtimes With No Guarantee Or Status Page

Search the word “down” in Bluehost’s 1-3 star TrustPilot reviews.

Without getting too technical, all those “99% uptimes tests” usually don’t mean anything especially because “scheduled maintenance” doesn’t count. That’s why I like to check how many bad reviews mention “down.” Bluehost has a lot, and instead of an uptime guarantee, they only have a brief network service uptime agreement with a blocked network status page.

Bluehost downtimes

Bluehost server down

Bluehost outages downdetector
Bluehost’s Downdetector profile

 

8. Malware/Sitelock Scams

You can read a detailed review of this.

Bluehost, HostGator, and other Newfold Digital brands have an ongoing scam where they say you have malware, take down your website(s), then refer you to Sitelock (their partner) who quotes you hundreds of dollars each month to remove it and a monthly fee to protect your site.

Bluehost hostgator sitelock scam

Don’t fall for it.

 

9. Renewals Are Up To 338% Intro Prices

You only get 1 year of the intro price or 3 years for a somewhat discounted price. Then depending on which plan you use, it can renew up to 338% more (see their monthly pricing).

The main problem with this is that as your website changes and you add more plugins or get more traffic, your website will require more server resources to accommodate it. But since you signed up for 3 years upfront, your plan may not have enough resources and you will need to upgrade anyway. Not to mention once you learn how bad Bluehost is, you’ll want to leave but can’t since you’ve already paid upfront. And at that point, the money is considered a sunk cost.

Don’t fall for 3 year price traps especially with Bluehost.

Bluehost prices

Renewal Rates:

Plan Basic Plus Choice Plus Pro
12 Month Term 10.99/mo 14.99/mo 19.99/mo 28.99/mo
24 Month Term 9.99/mo 13.99/mo 18.99/mo 27.99/mo
36 Month Term 9.99/mo 13.99/mo 18.99/mo 26.99/mo

 
Never pay for more than 1 year of hosting

 

10. No Automatic Backups On Lower Plans

Again, if you check this comparison table, don’t get automatic backups on most plans.

Bluehost shared hosting limits

 

11. Poor Support, Long Wait Times

You’re not going to get great support with cheap hosting, period.

You can expect long wait times (i.e. 30+ minutes) and they will most likely refer you to articles. I always look at TrustPilot reviews even though they’re solicited by most host’s support team. Bluehost used to have a horrible 1.5/5 star rating but it seems to have improved since it’s 3.8/5.

Bluehost support review

 

12. Slow Dashboard

Navigating Bluehost’s dashboard is a pain. It can sometimes take 5-10s for pages in the dashboard to load. It’s not a huge deal but can be frustrating if you’re used to working quickly.

Bluehost slow dashboard

It’s nice they use cPanel even after cPanel increased prices, so that’s a plus:

Bluehost cpanel 1

Their general dashboard isn’t bad either which includes server caching.

Bluehost dashboard

 

13. Stay Away From Newfold Digital

Bluehost is owned by Newfold Digital (formerly EIG).

They have a long history of buying hosting companies and running them into the ground like they did with HostGator. They’re known for cutting costs and “streaming” their services. But probably the worst part is a lack of innovation. As LiteSpeed, cache plugins, and other features continue to improve WordPress speed, Bluehost / Newfold Digital do little to progress forward.

Newfold digital hosting companies

 

14. What People Say About Bluehost In Facebook Groups

How many times do you have to hear it?

Join the WP Speed Matters Facebook Groups to get less biased feedback. Many groups are run by affiliates, and SiteGround’s community manager/affiliates are also admins for several groups (that’s the only reason you see SiteGround promoted everywhere). Don’t fall for either of them.

Bluehost is dogshit

Run from bluehost

Migrate from bluehost

Stay away from bluehost

Ditch bluehost eig

Eig bluehost hostgator bad review

Bluehost is terrible

Bluehost is miserable

Bluehost hostgator godaddy worst choices

Bluehost choice plus vs cloudways vultr

Cheers,
Tom

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61 Comments...

  1. Hi Tom,
    I’m glad to find your honest review about populare host share service while I’m gonna build a website first time. With my short knowledge on share host, I had found bluehost as a beginner friendly through a vlog.
    But i decided to research more about. Now I find how horrible bluehost is!
    Few days ago, i found Namecheap share hosting service Through the recommendation from an SEO expert.
    Tom, I would like to know what’s your opinion about Namecheap?

    Reply
    • Hey Zinnat,

      Funny, I was just updating this review. I wouldn’t use NameCheap either. Get hosting from a hosting company, not your domain registrar or page builder. For shared hosting, I generally recommend a LiteSpeed host.

      Reply
  2. Hey Tom,
    Nice article I’m hosted on Bluehost and I evertime I noticed my site slow. I even made a table to record when my site speed drops. It’s sad I already got Bluehost 2 months ago and paid for a whole year. I didn’t make enough research . Enough said when the time comes I will ditch them completely.

    Reply
    • At least you didn’t pay for 3 years like a lot of people. Sounds good, lmk if you have questions when the time comes.

      Reply
  3. Hi Tom,
    I stumbled across this review just before signing up for Bluehost – thank you! I know ABSOLUTELY NOTHING about code or building websites and would like your recommendation. Where can I build an easy website (all by myself) and purchase a domain with access to a business email? I’m an interior designer and just need a basic website and email with my domain so I look more professional. Thanks in advance! -Amie

    Reply
    • Hey Amie,

      Whew, glad I could stop you in your tracks! Yeah, definitely go with someone else.

      Instead of Bluehost, look at ChemiCloud. They’re similar to Bluehost between their prices/cPanel, free domain for 1 year, email, etc. But their performance/support are waaaay better. Once you buy a hosting plan and register your domain, you’ll need to install WordPress while adding free Let’s Encrypt SSL (to make your site HTTPS). Once WordPress is installed, they will give you a URL to your WordPress dashboard.

      Login to WordPress, go to plugins > add new, then search for “Astra Starter Templates.” They should have a few themes based around interior design. You’ll be able to import these to your site in 1-click which makes your site look exactly like the template. When you import it, you’ll choose between Elementor, Gutenberg, etc. Elementor is definitely easiest and is drag and drop. It’s not the best for speed but using Bluehost would have been much worse. Then it’s just a matter of learning WordPress/Elementor.

      Of course I’m all about speed so… one thing you should definitely do is install the LiteSpeed Cache plugin and use my tutorial to configure it.

      If you wouldn’t mind using my affiliate link to ChemiCloud I’d appreciate it (if not, no biggie).

      Lmk if you get stuck or have questions! ChemiCloud + WordPress + Astra Starter Template + Elementor would be my top recommendation based on what you said.

      Tom

      Reply
  4. Bluehost is a scam. I only used them for a short time, for a temporary website. When I tried to cancel, I was ignored, and the recurring payments kept being charged to my credit card. When you call the phone number, the automated service says to enter a code that’s been sent to your email (which 2 years ago when I tried cancelling the first time, didn’t work at all, and the emails never came through). There was no other phone number and no other way to get through to a human. I had to go through my CC and ask them to block the charges, since Bluehost was impossible to actually get ahold of. MONTHS later, after being charged yet again for several. months, I somehow was able to finally get ahold of a human (I can’t remember who ended up giving me the “secret” phone number). The lady said that it was their policy to only refund the last 90 days, so they wouldn’t refund ALL of the MANY months that they’d overcharged me. She claimed to have made sure that my account was completely cancelled (even though I had already tried to do that over a year before).
    Guess what?! My CC was just charged yet again for $59…over a full year since the last mentioned “cancelling/refunding”. I called my CC company, and they said that even though I have a new CC since this all happened (fraud last fall), Bluehost had requested to “Push Through” the charge, which I guess something that Visa and Mastercard are allowing! Before I called her, I had tried to call the Bluehost phone number yet again, and this time the email actually did come through with a 6 digit “code”, but when I entered it on the phone like the automated voice said to, it didn’t work and it just kept repeating to “enter the number”. The lady at my CC company said that all of these tactics are very popular with shady companies, even big decently well known ones! DO NOT get roped into Bluehost, as it’s 100% IMPOSSIBLE TO CANCEL YOUR SERVICE OR GET REFUNDS LATER. And you will be wasting MANY HOURS of time trying to deal with it later…like I still am 3 YEARS LATER!

    Reply
    • Damn, sucks you had to go through that. I hate when companies do this. Even when try hide the cancellation button in their dashboard I get a bad taste in my mouth. I’ve seen many reports GreenGeeks and Hostinger do something similar.

      Reply
  5. Yip! I only built my website not long ago, jumped in with bluehost because I just didn’t know better, wanted a decent price because in all honestly website building was brand new to me and I didn’t even know if I could figure it out.
    Months later I kind of managed to pull it off, but my god bluehost is the absolute worst. It’s one problem after another.
    Frustration lead me to google “why is bluehost the worst”, turns out there’s quite a lot to say about it. It’s utter bollocks. I will be switching as soon as possible.
    Thank you for your article!

    Reply
  6. Thank you for an honest, comprehensive review Tom. BlueHost = frequent downtimes; snail slow websites and worst customer service. Over 2 weeks ago I was giving a developer access to one of my sites via MAESTRO when the databases of ALL my sites vanished in front of my eyes (and his). I was on my.bluehost.com when apparently the BH agent I was talking with did not like that I told him he was not been very helpful and decided to delete all databases. WTF? I’m moving my sites away from BH! Your review has been very helpful. Thanks

    Reply
    • That’s absurd they would do that. Yes, any time! Us affiliates gotta make a buck somehow, but I ain’t selling my soul to promote POS companies.

      Reply
      • Thanks for your response Tom. I’m sure BH is monitoring your site. And apparently they read my post of 3 days ago. Today, out of the blue, I got an email inviting me to take a survey: “Dear Customer, At Bluehost we value our customers and want to get to know more about you, so that we can better serve you. We are inviting you to participate in 7 minute survey. Your participation in our research is helpful and appreciated”. Did I mention I have over a dozen websites on BH?
        Regards

        Reply
  7. Hi Tom, it’s so refreshing to see an honest review! I am about to start a blog and have procrastinated for about a month over hosting. Initially I was naively just going to go with Bluehost as they seemed to be coming out top in all the reviews. It was only once I started watching videos of one particular high-profile blogger, where he stated that one way he makes money is that companies pay him to be moved up the ranking in review posts, that I started to catch on (naive I know!). In addition, in several of his videos he states that he uses and recommends WPX (and at one stage directly compares them to Bluehost), yet WPX appear nowhere in his ’27 Best Web Hosting Services of 2023′. Hmm, strange. Now I am absolutely sick of every blog I read recommending Bluehost when they’re clearly not the best (and they’re also over-egging themselves with an incorrect Trustpilot rating on their homepage). I obviously want to make money via affiliate marketing but this all seems a bit on the unethical side to me (especially as I’m doing a finance blog where somebody could be investing their life savings using a platform I ‘recommend’!). Anyway, I’d actually come across WPX prior to the above-mentioned videos and was leaning towards them. Have you had any experience of them? Keep up the good (honest!) work. Thanks!

    Reply
    • Hey Laura,

      Yes, most blogs are paid garbage. A lot of people stopped using Google search because most blogs simply don’t tell truth and just care about affiliate commissions. TrustPilot reviews are usually very solicited and don’t give an accurate picture of the company.

      As for WPX, I wouldn’t use them either. They don’t have a redundancy system which is VERY risky as they’ve already had a bad worldwide outage, the CEO is irresponsible and doesn’t admit to mistakes or uses it as an opportunity to improve the company, and it’s still shared hosting with frequent downtimes. They blew up mainly because of a certain blogger who I bet you can guess his name. However, his “best hosting list” is laughable where he lists Bluehost as #6, WP Engine #3 (who offers a whopping $200/sale in commissions), and SiteGround/Kinsta as #1 and #2. Again, these are “mainstream hosts” ranked by affiliate commissions, not quality.

      For low traffic sites on a budget, and for those that don’t require lots of resources, I usually recommend a “LiteSpeed host” like NameHero or ChemiCloud. They’re cheap, fast for the price, have decent support, and the LiteSpeed setup with LiteSpeed Cache QUIC.cloud is great.

      For higher traffic sites or those that require more resources like WooCommerce/dynamic sites, I’d probably jump straight to cloud hosting. Something like Cloudways, Scala Hosting, or I’m obviously a big fan of Rocket.net which is who I use. It also depends on how hands-on you want to get, for example, there are many control panels like RunCloud and even Cloudways which can be more confusing than someone like Rocket.net.

      Sorry, I know it’s getting long, but one last thing to consider is the location of the site’s visitors. If you plan on using a CDN with full page caching (i.e. QUIC.cloud’s paid plan, Cloudflare APO, or Rocket.net’s Cloudflare Enterprise), then location really doesn’t matter as much. But if you’re not going to be using a CDN with full page caching, you’ll want to choose a host who has data center close to visitors.

      Please lmk if you have any questions – always here to help.

      Reply
      • Just want to let you know I’m chatting with guy at rocket.net and I told him I came through you. He spoke highly of you. Chad his name was.

        Reply
      • Got to also add chat service at rocket.net was SO kind and helpful. I could not have been better taken care of. With your post I arrived there. I was overwhelmed for days prior to this. So thank you. To both you and Chad at Rocket.net.

        Reply
        • Thanks Rebecca! Chad is awesome, sometimes promoting hosting gets old but yeah, their team is a breath of fresh air. I appreciate you and lmk if I can be of any help.

          Reply
  8. Hello Tom,

    I found your review through a google search for Bluehost alternatives. I know that your audience is more experienced than I am when it comes to website building, but I was curious to know your opinion on some alternatives for a hosting site for beginner bloggers like myself. Yes, I am a beginner, but I’d rather start with a hosting platform that I won’t have trouble with later on as my blog grows into a business. I’ve read enough reviews to know that although Bluehost “seems” like the better choice for a beginner blogger, it is not the best for what I’m looking for. Any advice would be helpful.

    Thanks!

    Reply
    • Hey AC,

      NameHero and ChemiCloud are both good for beginners. Similar pricing than Bluehost with cPanel, but faster. And unlike Bluehost, you don’t have to pay for a cache plugin to get the best results since you can use the free LiteSpeed Cache plugin. Inside LiteSpeed Cache, you’ll see an option to add QUIC.cloud which has a free CDN plan. This way, you get the benefits of a good cache plugin/CDN with no or minimal cost (only cost would be if you were to upgrade to QUIC’s paid plan). Both NameHero/ChemiCloud have better support than Bluehost IMO.

      It’s pretty much inevitable that you’ll switch hosts eventually (even if it’s years down the line as your site grows) since you would likely want to scale into VPS hosting like Scala Hosting, Cloudways, or Rocket.net… which tend to be better at VPS hosting than most shared providers). As a starting point though, the first 2 I mentioned should “last longer” than Bluehost since they’re faster, can handle more traffic, and have less limitations.

      Hope that helps – lmk if you have any follow up questions.
      Tom

      Reply
  9. My gallery has been in business since 1985. My website has been with BlueHost for 10 years, beginning when they where in Provo, Utah. Ten years ago, I would have given them ten stars for service. Here’s a message to abusive, woman-hating “Bob” in billing in Arizona: today, if I could join a small claims lawsuit against BlueHost, I’d be right on board. Because that’s not going to happen, I’m suing you for $10k.

    My website wasn’t set on auto-renew so it expired November 19 and was offline. No big deal. I renewed for a year on November 23, the same day I received an email from WordPress that our site had a critical error. How is it that a site is offline, then injected with malware the same day it renews? After paying for the website renewal and three months of CodeGuard, we never saw our gallery site again. BlueHost ran a scan, then told me I had to buy a Sitelock subscription to secure the site and clean it of malware. Okay. Fine. They couldn’t restore a backup because SiteBackUp Pro had never been installed on the sub-domain. When they tried to restore using Codeguard, that didn’t work either. This was a small website. No ecommerce, thankfully. Can you imagine? All of my customers would have been compromised.

    By the time I’d paid for Sitelock, I’d already been on the phone with support for twelve hours. I’d been verbally abused by Bob who refused to acknowledge they’d never protected our subdomain with the backup we’d paid for (that’s easily proved in court). Here it is. Seven days later. The site is still down. Sitelock is blaming BlueHost for not updating or correctly installing the SSL and BueHost is blaming Sitelock for not removing the malware. And I’m stuck in the middle.

    Bluehost was great when their support was based in the USA. It is all offshore now. They fired their entire American staff.

    Here’s most of the email we received from Codeguard:

    “…We were not able to completely restore all of the files for your website. (My note: they restored none of the files)…

    “This can happen when the FTP or SFTP user associated with your website does not have the necessary permissions to add, remove, and change some files, your server runs out of disk space, or if the connection between our servers and yours becomes unreliable for an extended period of time.

    Issues:
    We were unable to restore the following paths to your server. This can happen if your server runs out of disk space or if we do not have the permissions necessary to add the files.
    /home/…./public_html/….ery/index.php

    What do I do now?
    Don’t worry, we still have your data! (My note: There is no data—the data is gone.) Please review the following questions to determine what to do next:
    1.Did you modify your website or database during the restore? (NO, we did not!) Modifications made to your website or database could have interfered with our restore process, and it may be the reason your restore failed. If this is the case please restart this restore from your
    dashboard now.
    2. Did your server go down during the restore? (NO, we did not!)
    When we lose the connection to your server during a restore, we will attempt to try again at a later time. After several attempts, the restore will fail permanently. If this is the case please restart this restore from your dashboard now.
    3. Are you a developer, or do you know one? (NO, we did not!)
    If you feel comfortable attempting a manual restore, please request a zip file of your website backup and the corresponding database backup from your
    dashboard now.
    If something’s wrong with your website and the questions above do not apply to you, then please
    email our support team. We’ll make sure everything gets straightened out!

    We could not restore some files
    CodeGuard Team
    Sat, Nov 26, 2022 at 5:45 AM

    As an aside, Bluehost started sending us invoices meant for other customers. The information included the customer’s credit card number, name, address, product. we contacted the customers to let them know.

    Thank you for posting this website and giving us a chance to vent. We loved Bluehost once, but they just don’t care about us.

    Reply
    • Stories like this are rarely heard because of the crazy amount of censorship and affiliate bs. Sorry this happened, shame on them.

      Reply
  10. I totally agree with you Tom. I used to use Bluehost before they joined EIG. At that time the performance was quite good. But after that it just seems to look good because of the many good reviews from affiliates. This keeps the real bad review hidden. A few years ago I switched to Asphostportal, which I like that they are more stable and have friendly staff. I can’t stand Bluehost anymore.

    Reply
    • Yeah that’s mainstream hosting for you. They all get too big and the quality goes down because they want more profit/marketing.

      Reply

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